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“If you got the cash, this is the place”

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Four Seasons Resort Scottsdale at Troon North
Ranked #4 of 75 Hotels in Scottsdale
Certificate of Excellence
Maine
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“If you got the cash, this is the place”
Reviewed November 22, 2012

I can honestly say, having traveled to 40+ countries, the service my wife and I received was second to none. EVERYTHING was spot on. When even the service people stop, smile and say hi (in an non-obtrussive manner), you know there is some serious behind the scenes training and hiring going on. Anyone who finds fault with this hotel, must be looking for it, because it just wasnt there. The pool servers where always attentive and on the hour walking by with a new treat of some sort to sample, the pool water was a just right 86 degrees or so, the decor, while not fancy, fit right in with the desert surroundings. If you like to hike or Mt. Bike there are many places (Pinnacle Peak and Camelback Mt. for hiking, McDowell for both biking and hiking) within 5-20 minutes. The food was amazing, albeit expensive. As long as you dont mind spending double on everything for food (Eggs benedict 19.00 dollars!!!!, THE BEST burger going, 18.00 dollars) then you should be fine. Again, you are paying for the best...and to me it was well worth it.

Stayed November 2012, traveled as a couple
Helpful?
4 Thank palmer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Montreal
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed November 22, 2012

We just returned form a 4 day trip to the FS in Scottsdale. Its a nice hotel removed from the main area of Scottsdale. A quiet setting near Pinnacle Peak.

Our 1st room was a premium Casita room. Its was OK. It seemed a little dated and could use a sprucing up. The bed was comfortable enough (although a bit soft). The air conditioning was quite loud and required a call to maintenance to stop a rattling in the vent. On our 3rd night we upgraded to a suite. It was very large with two full bathrooms, a living room, and a huge deck with a private jacuzzi type pool. Very, very nice although maintenance had to be called for the same noisy vents as the 1st room.

Proof is the new restaurant that they opened. It was mediocre at best. We had dinner there the 1st night and it was pretty bland. Breakfast is a brunch on the weekends and again not that impressive. The theme is America Highway 66 so lots of traditional American food. Not really to our taste.

The pool area is quite nice and comfortable although I found the lounge chairs somewhat short. Im not a tall guy so I cant imagine what anyone over 6'0 would say.

Lots of activites including hiking, golf, spa, etc...

As far as the spa, it is ok. It could use a jacuzzi. Treatments were very good.

Room Tip: Splurge for asuite. Well worth it. Try asking for an upgrade at check in. Price could be better that...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review, November 29, 2012
Thank you for taking the time to write a review and providing us with your honest feedback.

I’m disappointed to hear of the challenges you experienced with the air conditioning in your Casita guest room and the same issue in your Suite. Please know that the appropriate discussions have taken place as we work to overcome these service shortfalls.

I’m also sorry to hear that Proof, our new restaurant was not part of the highlights of your visit.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Scottsdale!

Sincerely,

Ben Shank
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 22, 2012

Beautiful location. Fantastic staff. You must rent a car because everything is spread out. The restaurants on the property are really good but we like to get out and explore. So i recommend renting a car. There is a great hike adjacent to the property you just have to follow the signs out of the parking lot. It's called Pinnacle Peak. I have gone two years in a row and loved it! The only reason I give the location 4 stars is because you really do need a car to go to shops and restaurants.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank FinnishflashToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano, Switzerland
Level Contributor
94 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed November 22, 2012

I spent 2 nights in this hotel for leasure in August, excellent good deal for being a Four Season. The rooms are not huge but nice and comfortable. The hotel is absolutely amazing, pure luxury in the desert. Pool and service are the best aspects. Dowturns, none.

  • Stayed August 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank sarosio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 21, 2012

The hotel is in the high-desert. It is a beautiful place, with good service. About 45-60 min away from the airport depending on traffic. Pinnacle Peak hike is right by the hotel. Just a short walk/jog away. Go in the early morning. It gets hot by 11 am or so. It is about one hour to the highest point, but the hike continues for another hour.

  • Stayed November 2012, traveled on business
    • Value
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Helpful?
1 Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, Oregon
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 21, 2012

Outstanding property. Great staff, pools are excellent, rooms and views are stunning and the new PROOF restaurant=Superb. Food amazing at PROOF. Down home Southern American meets comfort foodie food and industrial. Rooms overlooking the desert were stellar. Pool excellent.

Room Tip: Face the desert. Get a fireplace suite.
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  • Stayed November 2012, traveled on business
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Helpful?
1 Thank opsguy555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, Canada
2 reviews
Reviewed November 21, 2012

Troon North is conveniently located in the Scottsdale area of Arizona. It is nicely tucked into the mountainous landscape. The resort has a fabulous restaurant (no need to drive into town), a great golf course and three pools with cabanas at your disposal. I hear the spa services are wonderful but we didn't use the spa. We booked their simplest room/casita and it was large and comfortable with a King bed, fireplace and patio.
The staff is exceptional!
We thoroughly enjoyed our stay here and would hurry back.
John and Marilyn

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msciuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Scottsdale at Troon North

Property: Four Seasons Resort Scottsdale at Troon North
Address: 10600 East Crescent Moon Drive, Scottsdale, AZ 85262-8342
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale > Troon North
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Scottsdale
#2 Family Hotel in Scottsdale
#2 Top resorts Hotel in Scottsdale
#3 Luxury Hotel in Scottsdale
#3 Spa Hotel in Scottsdale
#5 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Four Seasons Resort Scottsdale at Troon North 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
4 Seasons Resort Scottsdale At Troon North
Four Seasons Resort Scottsdale At Troon North Hotel Scottsdale
Four Seasons Hotel Scottsdale
Four Seasons Scottsdale
Scottsdale Four Seasons

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