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“Extremely Functional”

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Hampton Inn & Suites Phoenix/Scottsdale
Ranked #9 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersSilver level
Indianapolis, Indiana
Level 5 Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Extremely Functional”
Reviewed May 25, 2013

The hotel is well-managed, the service was great, the staff friendly, the suite was large and extremely functional. 3 star.
1) Huge Living Area- Comfortable Sofa and Recliner.
2) Huge separated Bedroom - Comfortable Bed
3) HDTV in Living Area and Bedroom
4) Full Kitchen area --Equipped
5) Granite counter top functioned as a desk or kitchen table. Office supplies provided.
6) I'm 6'3"and the bathroom sink was close to waist level. GREAT.
7) Large Closet.
8) Wi-Fi; Hotel provided an adaptor for VOIP. GREAT
9) The shower head height was perfect.
10) 2 Heating/Air Units (Living Area and Bedroom); Wife/Cold; Husband/Hot; Functional.... Pick your room; Pick your temperature
11) Standard door to Suite Length Balcony. Appointed with Coach Lights. Great soft lighting @ night.
12) 2 large storage bins/shelfs in the bathroom area. Functional....
13) Clean, comfortable bed.
14) Pretty good Hot Breakfast and Afternoon Food; Complimentary.........
15) Great Lobby with Water and cookies 24/7.
16) Great Staff
17) Easy access to everything.
18) MUCH,MUCH, more

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NaptownCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 28, 2013
Thank you for staying with us and taking the time to write and post your detailed remarks. It's always nice to receive positive guest feedback and we really value your recognition of jobs well done by our team. We appreciate your recommendation and look forward to serving you here again.
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553 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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Michigan
Level 5 Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 25, 2013

We were in Scottsdale for a retirement party & were very pleased with this hotel...The staff was very helpful and the breakfast buffet was excellent...
The rooms were clean & the beds were very comfortable...
We would highly recommend this hotel to anyone...

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michiganboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 26, 2013
Thank you taking the time to write and submit your comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business and recommendation. I hope we can welcome you back and thank you in person soon.
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Arizona
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 24, 2013

Arrived here for a work conference. The check-in was easy and the lobby nice enough. Hallways warm and carpet needs a good cleaning. Room was on top floor and was average. Strange post-it on headboards that stated the duvets and covers were washed prior to my stay which explains the odd lumps in the duvet from repeated washings...which is a good thing I guess. Bathroom was beautiful, nicer than the room. Air conditioner extremely cold. Shower had a very slow drain and when I asked for this to be fixed they sent someone up within the next few hours. Only major complaint is doors self-close with a loud slam. You can literally hear anyone coming and going up and down the hallway. Free coffee was excellent and water/cookies/snacks were always out. Restaurants all around to walk to for some good food.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 26, 2013
Thank you for staying with us and sharing your comments. I'm sorry about the problems you encountered in the bathroom and am glad you were satisfied with our response. I will review the proper settings for the automatic door closing mechanism and make adjustments as needed. I hope you will stay with us again and give us another chance to earn another star or two on future visits.
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A TripAdvisor Member
Reviewed May 22, 2013

The hotel was clean, staff was friendly, breakfast good for a continental b-fast. I would have liked to have had a little more relax space that was not my room, the tightly fenced in pool or the front lobby. That being said, the staff was friendly and professional and very helpful. The beds are comfy and the rooms quiet.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 29, 2013
Thank you for staying with us and sharing your comments. I know how nice it is to be able to find a nice spot to relax at the end of a long day, and am sorry you were disappointed with us in that area. I hope you will give us another chance to serve you so we can try to earn that 5th star.
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Tucson, United States
1 review
Reviewed May 10, 2013

The hotel was clean, the suite was large, with a separate living room open to a full kitchen. the kitchen was clean and equipped with utensils, plates, a toaster, microwave, gas stove, fridge, and coffee maker. Quite nice. bathroom was clean, and working wi-fi. staff helpful and efficient. couldn't ask for more. i'd stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Raza E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 16, 2013
Thank you for making the time to write and submit a review of our hotel. Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit.
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Thunder Bay, Ontario, Canada
1 review
Reviewed May 9, 2013

I Really Enjoyed My Stay!! This was my first time staying at a Hampton Inn and it was a Great Experience!! Front desk staff know you by name and really take good care of you, Especially Candis. The rooms were really clean & my bed was super comfy. Having water and cookies for guests in the lobby was a great touch. Love that you have free shuttle service for the area! Nick W, Mike, Neil & Jacob were AMAZING! Kept us on time for our classes every morning with a smile! The only reccomendation I have is to have a larger laundry facility, maybe a washer & dryer for every floor.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 11, 2013
Thank you very much for staying with us and for taking the time to post your comments and 5 star rating. It is always our pleasure to receive guest feedback especially when it is as positive as yours, and really appreciate your recognition of jobs well done by our team. I will take your comments about more laundry machines into consideration when discussing future capital expenditures. We look forward to and welcome the opportunity to serve you again in the near future.
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A TripAdvisor Member
Reviewed May 5, 2013

You really have everything you need within walking distance - so many restaurants @ the promenade across the street. Everyone on staff here makes sure you have everything you need for a great stay! Offers shuttle service, too!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, May 16, 2013
Thank you for staying with us and posting your comments and 5 star rating. It’s people like you who validate our efforts in keeping our hotels at the highest standards of cleanliness, service and facilities. We take a great deal of pride in our people and operations and endeavor to deliver a terrific experience to every guest. I hope we can serve you here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Property: Hampton Inn & Suites Phoenix/Scottsdale
Address: 16620 N Scottsdale Rd, Scottsdale, AZ 85254-1509
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Scottsdale
#7 Business Hotel in Scottsdale
#16 Romantic Hotel in Scottsdale
#23 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Scottsdale 2.5*
Number of rooms: 126
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Also Known As:
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Hampton Inn And Suites North Scottsdale
Scottsdale Hampton Inn

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