Went down to AZ for a cousins wedding, I was able to get an early check in at the hotel around 130pm. Which we were really happy about since we had to be at the church at 4. Upon getting into the room the shower curtain was on the bedroom floor and was broken so I was not able to fix it myself. I called the Front desk and was told someone would be coming up but 20 mins later no one had came so I had to send my kids to my parents and sisters room to take a shower. During that time my son found a brown recluse spider right by the bed, it had a web from the bed to the nightstand. I understand its the desert and it happens but it was obvious the room had not been occupied or cleaned in several days. I called the Front desk again and told them about the spider and shower curtain again and was told someone will be up right away. I waited another 20 mins before I called and asked to speak to a manager, then someone was in the room within 5 mins. I was late to the wedding and frustrated that it took so long to get someone in the room and 3 calls later. Other than that incident, i had no problems with the room but was not able to get comfortable sleep.
- Official Description (provided by the hotel):
- Discover simplicity, beauty, and understated elegance. The Esplendor Resort at Rio Rico combines the essence of the Old West with spirit of Old Mexico. With its acclaimed cuisine, championship golf, and memorable vistas, Esplendor Resort offers an exciting place for travelers to enjoy the beautiful scenery and history of southern Arizona. The 179 comfortable guest rooms are adorned with evocative Southwest furnishings. Just 40 minutes south of Tuscon, Esplendor Resort at Rio Rico will transport you to another world. ... more less
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- Also Known As:
- Esplendor Resort At Rio Rico Hotel Rio Rico
- Esplendor Resort Rio Rico
- Esplendor Hotel Rio Rico
- Rio Rico Resort