Aside from the standard service and amenities associated with Holiday Inn Express facilities, our room was quite small, sink was tiny, tiny with no counter space and it was outside the toilet/tub room. There were not enough towel racks. Overhead sink light was adequate (often a problem, but not here). The desk staff were pleasant and helpful re dining ideas.
The worst problem was the very inadequate WIFI service. After spending a half hour composing an email message, I was unable to send it because I had been timed off the system....pretty strange and extremely annoying for a "free" service. I reported this the next morning, but the clerk didn't seem to know what to do about it. Anyway....BEWARE. Also, I tried several times to sign up for a bonus points offer, but could never get into the website despite using codes that had worked in another Priority Club site. I took care of this after returning home via a phone call and the person I spoke with entered the data for the points. However, this interaction took about 45 minutes.
- Official Description (provided by the hotel):
- Welcome to the site of the Award Winning Holiday Inn Express Hotel - Prescott, Arizona. We are just 96 miles north of Phoenix. We are conveniently located near the entrance to Prescott's Gateway Mall, Costco and Wal-Mart and only 4 miles from the Historic Courthouse & Downtown Square. For your health & comfort this Hotel is entirely Non-Smoking. Free T1 High-Speed Internet Access & Business Center is available for our guests! Also, each room comes equipped with an office desk & ergonomic chair to provide a comfortable work environment. We offer 76 spacious, completely remodeled rooms, that are clean & comfortable and are all accessible by interior corridors and an elevator. Feature Rooms/Mini-Suites are also available that provide 30% more additional space over a standard room. Also, all of our rooms come equipped with a refrigerator & microwave! Every morning indulge yourself with our free Expanded Continental Breakfast that is served in our relaxing great room between 6:00 am and 9:30 am. Sorry, No Pets allowed. ... more less
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- Also Known As:
- Holiday Inn Express Prescott Hotel Prescott
- Holiday Inn Prescott
- Prescott Holiday Inn Express