We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Great staff!” 4 of 5 bubbles
Review of SpringHill Suites Prescott

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
SpringHill Suites Prescott
Ranked #5 of 22 Hotels in Prescott
Certificate of Excellence
2 reviews
“Great staff!”
4 of 5 bubbles Reviewed September 14, 2013

My check-in staff was friendly when i got in. But it was the breakfast staff that was right on point! The food was good with alot of options but the staff was always smiling, and made sure we had everything we need it. I felt i got the service you would get in a restaurant at a breakfast buffet. I'll be back to this place for sure. Oh yeah rooms are big :-)

Stayed September 2013, traveled with family
Helpful?
Thank Max R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at SpringHill Suites Prescott, responded to this review, November 27, 2013
Hi Max. Thank you for your review. We would not be in business if it wasn't for our associates. They are the ones who keep our guests happy every day, 365 days a year. We appreciate you taking the time to acknowledge them! Margo Christensen, Marketing VP & Public Relations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

590 reviews from our community

Traveler rating
    349
    179
    40
    19
    3
See reviews for
192
163
25
125
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

The SpringHill Suites by Marriott in Prescott, AZ, is just a few blocks from Whiskey Row, the Courthouse Square and all the other fun and historic attractions in downtown Prescott. The hotel is comfortable and clean, the staff is always accommodating and friendly and the hotel takes pets.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KathleenP370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at SpringHill Suites Prescott, responded to this review, September 5, 2013
Hello Kathleen! We are glad you enjoyed your stay with us and hope to see you again soon. We, too, think the downtown location is desirable for so many visitors who stay with us. We hope you noticed our new look as part of our recent renovations. Happy Travels!

Margo Christensen, Marketing and Public Relations (928-925-6593).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haugesund, Norway
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed August 31, 2013

Stayed here for two nights early in August. Apparently there were some renovations going on, but we didn't notice anything. The room was clean and spacious with a comfortable bed. We were not bothered with noise from neighboring rooms or the outside.

We arrived a bit late (around midnight), but we were still able to find parking. Friendly staff and fast and efficient check-in/check-out.

The breakfast was good with a ok selection. Will stay again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thomfre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at SpringHill Suites Prescott, responded to this review, September 5, 2013
Hello and thank you for your review and kind words. You were traveling from a long way away (Norway!) and we hope your trip to America was a great experience. We look forward to seeing you again in beautiful Prescott Arizona.

Margo Christensen, Marketing and Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
2 reviews
2 of 5 bubbles Reviewed August 27, 2013

We stayed there last Memorial Day weekend 2012 as it was close to our weekend business. I just found my notes so sorry for lateness of this review! There were no blackout drapes, the bedskirts and drapes were wrinkled, the top of the headboard was caked with dust, the phone was dirty, there was only one sink, no moisturizer, 3 towels for 4 people, a hole in the pillowcase, trash can not lined, I overdrew my account as they failed to tell me that when paying with a debit card they add 20% more as a hold, the 2 TV's in our room were right next to each other so we could barely hear ours over our kid's. We only found one remote so called the front desk and they said there was only one. We thought that was odd so began to search. It was in the unmade pull out couch our kids were to sleep in! The only bright moment was the sweet girl Sarah attending the mediocre breakfast area in the morning.

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Art4you_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
133 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 bubbles Reviewed July 1, 2013

As a Marriott Elite member, I try to stay loyal to the brand. This SpringHill Suites is in a good location near the downtown square in Prescott and has a GREAT Staff. However, this is one of the older properties that I have stayed in and is currently undergoing a complete renovation. It is a shame that the property managers waited until the peak of the summer tourist season, as the property hallways and rooms are worn and not in very good shape. Rooms however are clean, but ask for more towels as you can see through the towels. The check-in and breakfast common areas where work is complete are in good condition. Given what we observed, construction should last into August. Call the hotel directly for a reservation and request the third floor, as from what we were told, renovations should be completed on this floor shortly. If a new room is unavailable, I would recommend staying at the nearby Marriott Residence Inn until the construction here is completed.

Room Tip: The third floor renovation will be completed shortly and I would recommend you request one of these...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pftambur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at SpringHill Suites Prescott, responded to this review, July 14, 2013
Hello and thank you for your review. As a Marriott Rewards Elite member, we very much appreciate your loyalty to Marriott and hope we will see you again in the near future. Our renovations began in February (about two months behind schedule). We never could have imagined that we would still be undergoing any renovations still during the month of July! For so many reasons too lengthy for this post, yes we have some rooms and public areas still in the renovation process. Sometimes the best laid plans don't always go exactly how we expect. We are sorry for any inconvenience this caused during your stay. Our management team is doing a great job minimizing the impact to our guests. If you would like to discuss this further, feel free to call me at 928-925-6593. Thank you again for your business and loyalty!
Margo Christensen, VP Marketing and Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Palma, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

The hotel is within easy walking distance of the downtown district so you'll be able to leave the car in the hotel parking lot for the most part. The staff is very accommodating and will go out of their way to be helpful. The hotel is currently undergoing renovation that will last thru July but the workmen bend over backwards to minimize the inconvenience to the guests and are very polite. The complimentary breakfast buffet is extensive for a hotel lobby and gave us no incentive to have this meal anywhere else - this saved us a significant amount of money. The indoor pool is well maintained and proved a welcome refresher at the end of the hot afternoons.


My only criticism is that the rooms are rather small for the label of "suites" and the beds were far too hard for my comfort. Other than that, this is a great mid-range hotel.

Room Tip: For cheap Mexican dining, try Hugo's on Montezuma - great flavor and value from a little hole in...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 5, 2013 via mobile

I've stayed at this chain for years. This location is under a renovation when we were there. So obviously it needed updating. The suites seemed smaller than those of other locations. Should be nice when the construction is done. They did accept our small dog which was nice. Breakfast is good, plenty of seats and choices. Nice pool, kids had fun. I would stay here again after the remodel. Just blocks from Prescotts famous Whiskey Row. Front desk called us a cab to go out in, and an old '50s style Marathon Checker cab picked us up- took us to the bars for $3 plus tip. He gave us his card and we called when ready to leave and was there in a minute! Great choice by the desk- loved that!

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rabbott1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Prescott hotels
0.3 mi away
Hassayampa Inn
Hassayampa Inn
#9 of 22 in Prescott
4.0 of 5 bubbles 734 reviews
3.6 mi away
Hampton Inn Prescott
Hampton Inn Prescott
#4 of 22 in Prescott
4.5 of 5 bubbles 702 reviews
3.7 mi away
Residence Inn Prescott
Residence Inn Prescott
#3 of 22 in Prescott
5.0 of 5 bubbles 472 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Grand Highland Hotel
Grand Highland Hotel
#2 of 22 in Prescott
5.0 of 5 bubbles 484 reviews
0.5 mi away
Hotel Vendome
Hotel Vendome
#8 of 22 in Prescott
4.5 of 5 bubbles 448 reviews
3.6 mi away
Holiday Inn Express Prescott
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Prescott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Prescott

Property: SpringHill Suites Prescott
Address: 200 E. Sheldon St., Prescott, AZ 86301
Location: United States > Arizona > Prescott
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Prescott
#5 Family Hotel in Prescott
#9 Romantic Hotel in Prescott
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Prescott 3*
Number of rooms: 105
Official Description (provided by the hotel):
Located just two blocks from the Courthouse Square and the famous Whiskey Row, the SpringHill Suites has been a popular downtown hotel since 1999. During 2013, the hotel completed a major renovation of all guestrooms and public spaces. The result is stunning contemporary décor still keeping with Prescott's unique and friendly atmosphere. All guestrooms have sofabeds providing for extra sleeping space and a kitchenette with microwave and refrigerator. An indoor heated pool with an adjacent patio with firepit and grills provides ample space for entertainment and relaxing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Orbitz, Hotels.com, Priceline and Travelocity so you can book your SpringHill Suites Prescott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Prescott Hotel Prescott
Prescott Springhill Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing