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Reviews (1,019)
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All reviewsmexican restaurantbest westernshash brownsbreakfast roomeasy accessroom was largefree breakfasthot breakfastwafflesgreat place to staywould stay againroom was clean and comfortablepleasant stayclose to townenjoyed our stayno elevatorconvenient location
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831 - 836 of 1,020 reviews
Reviewed December 12, 2013

Have stayed with them several times as I travel through AZ. Staff very friendly and professional. Would recommend them to all friends and family. Will go out of my way to stay even for one night. Best "free" breakfast in AZ.

  • Stayed: May 2013, traveled as a couple
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Thank Brenda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at Best Western Prescottonian, responded to this reviewResponded December 13, 2013

Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have recently started a major remodel of our entire property. Everything from our lobby and breakfast room, to our guest rooms, exteriors and our parking lot are being completely renovated. We look to have the project completed by the spring of 2014. We hope you will come and see our new look on your next trip to Prescott.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

The hotel was excellent, and there were two employees who were exemplary. One was the manager, Allen, and the other was Aaron from the kitchen. Allen was always helpful and pleasant, and knew a great deal about Prescott, which was a benefit to our stay.
Aaron was consistently helpful, friendly, positive, and cheerful. Also, Aaron was very hard working while maintaining a constant up-beat attitude. He made breakfast a pleasure.
Amelia W

Room Tip: We liked the upper floor facing the arroyo. It also has a patio which can be very nice in warm weather.
  • Stayed: November 2013, traveled as a couple
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Thank acwarwick374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at Best Western Prescottonian, responded to this reviewResponded December 13, 2013

Thanks for the review and your positive words about Allen at our front desk and about Aaron our breakfast chef. I will be sure to pass your compliments on to them. They will certainly appreciate hearing them. Our guests frequently get to know our entire staff and accommodations and feel like they are at home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.

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Reviewed December 9, 2013

This hotel is a good location, as it is close to downtown Prescott. Overall the hotel is very clean and nicely kept. The breakfast is nice as it includes many hot items, however it was not as good tasting as it has been in past trips. Nice place to stay for the location without having to drive back to Prescott Valley.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Debra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at Best Western Prescottonian, responded to this reviewResponded December 24, 2013

Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have recently started a major remodel of our entire property. Everything from our lobby and breakfast room, to our guest rooms, exteriors and our parking lot are being completely renovated. We look to have the project completed by the spring of 2014. We hope you will come and see our new look on your next trip to Prescott.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

This was the first visit... and will not be our last. Very clean, spacious, secure parking, and the accessible wheel chair room with the roll in shower is as large as they come... about half the size of the room. The Breakfast Buffet was fresh, good variety, hot, and "plenty of food"... Clean environment. Easy access - distance to Whiskey Row... and freindly staff, willing and available to help. We'll come back again... and again.

Room Tip: Wheel Chair Accessible Room with LARGE roll in shower available for the asking.
  • Stayed: October 2013, traveled with family
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Thank friarfsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at Best Western Prescottonian, responded to this reviewResponded December 24, 2013

Thank you for your kind review of our property and for taking the time to describe your experience for other travelers. I am glad to hear that you enjoyed your stay and that the ADA room and roll in shower was suitable for your needs. Please feel free to request that room again on your next stay. Your business is very important to us and we continue to strive to improve our product based on our guest’s feedback. We look forward to welcoming you back the next time you visit Prescott.

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Reviewed December 1, 2013

The rooms are very clean and well laid out. We traveled with my parents. The staff was very accommodating and gave us ground level rooms. We had rooms with Queen size beds. There was noise deadening composite material on the sidewalks which quieted the sounds of the people walking on the sidewalks. The Staff was very friendly and helpful. The breakfast was one of the best breakfasts to be had. (Compliments to the Chef). There is also a Mexican restaurant located on the property. The hotel is right on Gurley, which is one of the main highways. This hotel is close to downtown Prescott. We would definitely stay here again.

  • Stayed: November 2013, traveled with family
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Thank Frank P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at Best Western Prescottonian, responded to this reviewResponded December 12, 2013

Thank you for the kind review of your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will certainly pass your compliments on to Aaron our breakfast chef. We hope you will come back in the new year to see our newly renovated motel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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