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“Best service!”

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Residence Inn Prescott
Ranked #4 of 22 Hotels in Prescott
Certificate of Excellence
Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best service!”
Reviewed December 8, 2013

Staff went beyond expectations. Rooms were great, service wonderful. A few of the employees who were especially helpful - Haley, Tamara, Sandie, Sarah. Our group was large, in and out a lot. Staff members went out of their way to be friendly and helpful. Breakfast was the best!

  • Stayed November 2013, traveled with friends
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Helpful?
Thank 42sue2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, December 9, 2013
Hello Sue! Thanks for the great review. Breakfast is very good here, not your typical complimentary hotel breakfast. We hope you a chance to enjoy our manager's reception (Monday through Thursdays). Complimentary food and on January 1st, we are adding complimentary beer and wine! Fun!! Come see us again soon.
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503 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • French first
  • Any
English first
Elk Grove, California
1 review
Reviewed December 3, 2013

Holli Maurer and her staff made our stay in Prescott and great experience! Our stay was from Nov. 17 through Dec. 4. Everyone there, kitchen staff, house keeping, and front desk were pleasant and extremely helpful. The suggestions of local eateries were perfect for our crew. A very comfortably stay for us at the end of our work day. Great care from all, Maggie and Laney a special thank you for all you did to ensure we were well situated.

Best Regards,
ITC Service Group, Inc.

  • Stayed December 2013, traveled on business
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Helpful?
Thank scootnblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, December 9, 2013
Hello ITC Group! We are so happy you enjoyed your stay with us. Yes, Holli (our General Manager) are her entire team are fantastic at their jobs. They love what they do and it shows! We hope you will be back in Prescott again someday.
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Prescott Valley, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 27, 2013

While planning our son's wedding, we had the need for rooms for our out-of-town family and friends to stay in. Holli Maurer, general manager and the desk associates made making arrangements and reservations easy and stress free. All of our family had excellent rooms and friendly greetings and a wonderful breakfast. The hotel, rooms and breakfast area were clean and inviting and comfortable. Thank you all for helping to make our weekend wonderful. And the wedding was a wonderful event. I'd recommend Residence Inn, Prescott, AZ any and every time.

  • Stayed November 2013, traveled with family
    • Value
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Helpful?
Thank GrannieTerri55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, December 2, 2013
You are very welcome! We are so glad this special family event was a success and we were glad to be a part of it. We hope you come back to visit again soon! Margo Christensen, Marketing and Public Relations.
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Tucson, Arizona
1 review
Reviewed November 20, 2013

My friend and I had the pleasure of spending 2 nights in the Residence Inn in Prescott AZ from November 14-15th. From the minute we checked in at the front desk, our stay was wonderful. The associate at the front desk was very knowledgeable of the area, and provided great suggestions for places to dine in town, the Prescott Brewery, Rosa's and the Prescott Station. The room, with 2 queen beds, a kitchen with stove top, microwave, dishwasher and full size refrigerator was a pleasant surprise. And the living area was very large and comfortable. While we didn't utilize the pool or spa, the area was beautiful and large area with a fire pit was beautiful. i wouldn't think of staying anywhere else. Breakfast was available.

  • Stayed November 2013, traveled with friends
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Helpful?
Thank blong52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, November 27, 2013
Hello and thanks for your review! You dined at three of the best places in town - all are local favorites! Our heated pool and spa are open year-round so next time you're visiting we hope you have time to enjoy a dip. Even in the winter, the patio fire-pit is the gathering place for our guests to meet new friends. We hope to see you again soon! Margo Christensen, Marketing and Public Relations.
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Prescott Valley, Arizona
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 19, 2013

Recently my husband and I had the pleasure of staying at this Residence Inn in Prescott, AZ from 11/1 until 11/15. From the moment we walked in the door, we felt comfortable. The front desk staff, Theresa, Laney, and Sadie, were just fabulous, making us feel as if we were right at home. They were not only friendly, but courteous, polite, and down-right wonderful!!! The pleasurable experience continued with Ellen who prepared the breakfasts, and Kim who prepared the dinners. And we cannot forget Shelly who is in charge of housekeeping. The linens and towels were an excellent quality, the bed was so comfy I hated to get out of it in the morning; the room was spotless – and I do mean SPOTLESS!!!! There was no dust above light fixtures, in air vents, above the refrigerator, etc. (And believe me – I checked because I just couldn’t believe it.) This was all due to the time and effort that our two housekeepers, Kiley and Debbie, took to keep our room neat as a pin.

We did have an issue in the sink area when our bathroom sink got stopped up; after we informed the front desk, the problem was fixed within 30 minutes. Also, we encountered a problem with the kitchen circuit: whenever we plugged our toaster in, it kept blowing the fuse. That also was fixed right away.

There are grocery stores, shopping centers, etc. within 2 minutes of the Residence Inn. There is a Walmart, Trader Joes, even a place to get your hair cut. So you don’t have to drive miles to find something that you need.

We will be returning to Prescott to finish our business, and rest assured that we will definitely stay at this Residence Inn. As I said before, it feels as if it is home from the moment you walk in until you leave. We even exchanged hugs with everyone we encountered during our stay when we left. A big “Thank You” goes out to everyone at Residence Inn in Prescott for all the time and effort they put in to making you feel right at home.

  • Stayed November 2013, traveled as a couple
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Helpful?
Thank DOREEN1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, November 27, 2013
Hello Doreen and thank you, thank you, for your great feedback and for acknowledging our associates. They are THE BEST, every one of them. We are sad to lose Sadie as her calling is a career in teaching but we hope all the rest of our associates you met will be here to greet you again in the future. We hope to see you soon. Margo Christensen, Marketing and Public Relations.
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Madison, Wisconsin
Level Contributor
328 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 533 helpful votes
Reviewed October 29, 2013

What a delight our 2 night stay was at this new hotel. We had a view of the mountains from our room. The staff went way out of their way to be helpful - we needed some help getting the WiFi working. We booked two rooms and we were all very happy. The rooms are very large. Tile entryway, a full kitchen with plenty of cabinets that included dishes, pots and pans - everything you would need. Full size microwave and stainless steel frig. The sink had a garage disposal. Our room had 3 phones. It was very nicely decorated. Two large windows, a desk with an office chair. Couch with end tables and chair with a foot stool & also a coffee table. New large TV with all the channels you need. The TV was on a swivel base so you may watch it from the couch or the bed. The closet was full size that included a laundry basket. There is a guest laundry on site and the washers and dryers are only $1.25 and they work really well.

Outside there was a tennis court and nightly fires in the fire pit.

There is a separate sink area with high counter top. The toilet and shower were separate.

The only thing that was not the best was the breakfast. There was lots of food, it just was not the best. Perhaps they need to get a different vendor. However, they do have supper Monday to Thursdays for no charge. That food was much better. The people working with the food are hard working and friendly.

Location is great, close to shopping and many places to eat. To get downtown it is about a 10 minute drive to see the museums and historical buildings. Make sure while you are there to check out Watson Lake. Ask at the desk for directions. It is very cool & not far. And if you are hungry for Pizza, go to Rosa’s Pizzeria. It is located downtown. We took a carryout of some really great pizza!

We saw a road runner in the parking lot. That was pretty neat!

Room Tip: Ask for a room with a view of the mountains
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  • Stayed October 2013, traveled with family
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Helpful?
2 Thank limey52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, November 27, 2013
Thank you for the feedback and review! We think we have the best rooms in all of Prescott! They are huge and the kitchen in every room has everything a family would need. And Rosa's - yes, that is one of the very best restaurants in town. Glad you found it! We look forward to seeing you again soon. Margo Christensen, Marketing and Public Relations.
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San Rafael, California
2 reviews
Reviewed October 24, 2013

what a great property...we stayed in a (beautiful)1-bedroom suite and Theresa (mgr.) and her staff couldn't do enough for us...they didn't miss a beat from check-in to (late) check-out...everything was perfect, great brkfst, pool, Jacuzzi's, etc. I wouldn't think of staying anywhere else in Prescott, a town with many nice properties...this one can't be beat!

Room Tip: go with the1-bedroom suites, top floor
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  • Stayed October 2013, traveled with family
    • Value
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    • Rooms
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Helpful?
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargoCh, Public Relations Manager at Residence Inn Prescott, responded to this review, November 27, 2013
Thanks Ron for your review. We are glad you enjoyed your stay! Your tip is a good one (get a one bedroom suite on the top floor!). Here's an extra tip - in addition to upgrading to a one-bedroom suite, be sure to ask for a one-bedroom with a fireplace. Very warm and cozy extra touch. We hope to see you again soon! Margo Christensen, Marketing and Public Relations.
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Additional Information about Residence Inn Prescott

Property: Residence Inn Prescott
Address: 3599 Lee Cir, Prescott, AZ 86301-5712
Phone Number:
Location: United States > Arizona > Prescott
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Prescott
#1 Family Hotel in Prescott
#3 Romantic Hotel in Prescott
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Prescott 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Residence Inn by Marriott in Prescott is the ideal place to stay for longer business trips and family vacations. Three different floor plans to choose from; studio, one and two-bedroom suites, all with fully-equipped kitchens. Included in the nightly rate is breakfast each morning, wireless Internet and manager's receptions several nights each week. Beautiful outdoor space includes a heated pool, two spas, children's pool, fireplace, BBQ grills and a firepit. ... more   less 
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Also Known As:
Residence Inn Prescott Hotel Prescott
Prescott Residence Inn

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