WOW was I disappointed in this place. We went last night. The food was pretty good, ignoring my somewhat tough and chewy chicken, but that is where the good ends. When we arrived at 6pm there were several tables open, both inside and out. We requested a table for two and were asked if we had a reservation. I said that we did not, and was given a displeasing look, and told, "That's okay." as if I would be given a pass just this once. We were given the option of three tables, being informed that the last one is "kind of chilly, so you probably don't want to sit there." I told her I actually preferred a bit of a chill, and that we would be fine taking the table others might not want. They had a live band, who wasn't half bad, until the owner came along and decided to croon (every song in the same exact tone). Apparently, his life goal is to sing and not to manage his staff, because he did a lot more singing and schmoozing than anything else. Meanwhile, our server (audrey, aubrey?) came by and asked if we would like drinks, I ordered, and also mentioned that we would like to start with some Tapas. We ordered two. An HOUR later, she brought us one of the orders and walked away. No drink refills, no "are you ready to order?", nothing. We ate like rabid dogs we were so hungry. The food was gone in no time and she came back to clear the plate and told us the others would be out in a few minutes. I finally had to ask if we could order. She replied "sure" as if the thought hadn't crossed her mind at all. I ordered, and when my husband tried, he was told that someone else had just ordered the last one of the only thing on the menu he wanted, and the reason we had gone there in the first place. Okay, people run out of food sometimes. But we had been waiting to order for over an hour. Had she managed to consider taking our order before now, we might have gotten some. Second order of tapas came out a few minutes later. My husband gave up on getting a second glass of wine, and simply requested water to go with his meal. Several times I noticed our serving going in and out and looking around as though she was bored. Not once did she come by to do anything except throw food or a bill at us and run away before we could ask for anything else. Finally, we get our food (at around 20 minutes to 8) we ate quickly and waited for her to cash us out. When she finally came to get the check, my husband asked for another water (his second glass for the evening). Apparently this confused her, because she left the check and got water. When she came back, she still forgot the check. Giving up on waiting for her again, I went to the car while he took the check inside to pay at the register (this is not that kind of place, but we were done). Lo and behold,our server is standing behind the bar, elbows on the counter showing a coworker all the cool things her new phone can do! So much for assuming she might be busy. Perhaps if the owner spent less time singing, he could chat with her about her poor customer service skills. Bottom line, I have seen better service from a bum at an overpass. Good food or not, I will take my business to Prescott Station next time.