We went here for a Sunday lunch, hoping to find a great place to eat in Prescott for our frequent day trips to the area. We waited a while until we could get water and service. We ordered a breakfast burrito and a grilled lettuce wedge salad. The brunch entrees come with a glass of champagne, and I asked if I could get a cup of coffee instead. Not possible. I asked if we could get the breakfast burrito without onions. Not possible, because it is all premixed. The burrito was loaded with onions, and the best things on the plate were the potatoes and beans. The grilled wedge was very rich and had a sour taste.
The manager did visit our table to ask how the meal was. When I said it was just OK, she moved on without another word--apparently not interested.
We would not go back to this place--the food did not justify the fairly high prices, and the indifference of the management was apparent. One of the key factors in any business' success is how it handles the customers who are not happy with the situation.
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