We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“What a disappointment.”

Papa's Italian Restaurant
Ranked #2 of 215 Restaurants in Prescott
Certificate of Excellence
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Romantic, Special occasions, Local cuisine, Business meetings, Kids, Families with children, Large groups
Dining options: Late Night, Dinner, Full Bar, Highchairs Available, Private Dining, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Cornville, Arizona
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“What a disappointment.”
Reviewed February 14, 2013

First time to visit Papa's new location. I know it's Valentine's Day, but from start to finish it was a disappointment. We had to ask for everything and part of our order wasn't even taken. Bread was suppose to be in the oven, but after 30 minutes and everyone around us being served bread we had to ask. We traveled to have dinner here and a hotel for the night, but next year will be a different Place. We loved the old location and the over the top customer service. Sorry but don't think we'll be back.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank terria1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PAPA14, Owner at Papa's Italian Restaurant, responded to this review, February 16, 2013
I sincerely apologize to you and your sweetheart for not getting the service you are used to when dining at Papa's. Our dining room was full for Valentines Day & It is clear to me that you were not tended to. We take all of our reviews seriously and I will address your review with my family and staff. We strive to give the best service to our customers & I ask that you reconsider and give us another try. I hope that we have the opportunity to cook for you again!

Sincerely,
Andrea at Papa's
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

756 reviews from our community

Visitor rating
    579
    116
    38
    17
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Prescott, Arizona
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Wow! Papa's, you ROCK!”
Reviewed February 9, 2013

I have to admit, I was concerned when I learned that Papa’s was moving and expanding. After all, why fix something that isn’t broken? Wow, was I delighted and surprised! Let me begin by saying that I don’t work for Papa’s, I’m not “friends” with the owners, and this review is being written by a local Prescott resident who has nothing to gain by reviewing them here. Their new, uptown location is simply more of a good thing. They have managed to expand, and make a great thing even better! They continue to show the same attention to detail, the same old world recipes, the same amazing décor, and the same impeccable wait staff. They managed to expand without losing a step! If you’re from out of town, EAT HERE! If you’re a local resident, EAT HERE! If you appreciate authentic, delicious Italian fare, EAT HERE! For goodness sake, just EAT HERE! You will be pleased, delighted, and leave in the most delectable carbohydrate coma you’ve ever experienced! Comfort food to the nth degree! And the staff is gracious, accommodating, friendly, and are passionate about their restaurant, their food, and their hospitality! An amazing experience, consistently! Papa’s…you ROCK!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CherylFallon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Why go to Italy?”
Reviewed February 5, 2013

If you're going to Italy for some great italian food, try Papa's first! You just might decide to eat in Prescott instead! Delicious italian food and warm and delightful owners. I had the decadent manicotti that was out of this world! But you must try the homemade ministroni soup first!! Everything is made fresh daily! You will NOT be disappointed!

Visited February 2013
Helpful?
Thank Sandi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
25 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Not impressed”
Reviewed January 26, 2013

I must be pretty picky...hmmmm...other people seem to like this place. Have only eaten there once and did not like the pizza at all. Maybe I will give them another try???

Helpful?
Thank Jacky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
253 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
“The Best Italian Food in Prescott!”
Reviewed January 17, 2013

Papa's recently moved into their new Cortez Street location and we love it! They take reservations, their food is fresh, price point very reasonable and it is like family! We will not frequent a busy restaurant that doesn't take a reservation. The service is excellent and if Mama is in the house on a weeknight, you may be able to order her Chicken Piccata which is DIVINE!!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lovetohike1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Papa's Italian Restaurant also viewed

 

Been to Papa's Italian Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing