We stayed at this hotel for two nights, one on our way to Las Vegas and one on the way back. Both times we were greeted by the most pleasurable staff and check in was extremely quick. They had a little board on the back with our room keys already there. The second stay there was a little discrepancy with our room, but they were super quick to fix it and were extremely courteous, friendly and apologetic about the whole thing. Ultimately we ended up getting a nicer room. The check out process was equally as easy with no hidden charges or unpleasant surprises.
The rooms are spacious and CLEAN. The whole hotel in fact was pretty spotless. There was a large desk and still plenty of floor space which helps when you are traveling with a three person family and two medium-large dogs. The bathroom is quite large too with french style opening doors that widen the doorway and don't interfere with space inside the bathroom as much. And the beds are AMAZING. Pillowtop mattresses make for a sleep that you don't want to wake up from! There is a large flat screen tv, Samsung I think. The only thing about that is the TV makes a funny sound when it turns on and off that can be quite loud in a quiet room (especially if you have a child sleeping). Also, their selection of channels is pretty limited. Plenty of movie channels, but we have a four year old and there wasn't much for her to watch.
They have a free breakfast that has a pretty decent selection of items and was well stocked up until the time they were done serving. I've been at some hotels that start to tear everything down a good 15 min prior to their "end time" which always bugs me, but this hotel left it all out until the exact end time.
Their pool area is also really clean and the ambiance is beautiful, lots of trees and flowers. The only thing I would change about the pool area are some new chairs as theirs have seen better days.
They also have a really friendly pet policy that doesn't charge an additional fee for them to stay. That is one of the reasons we chose this hotel and it didn't disappoint.
Overall, this hotel was a dream come true all the way down to the incredibly friendly staff. Everyone we came in contact with, from the front desk to the cleaning staff and even the security guard were all extremely pleasant and always had a smile on their faces. Definitely makes it easy to "wake up on the bright side" as their logo states.
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- Also Known As:
- La Quinta Inn And Suites Phoenix Chandler
- La Quinta Inn & Suites Phoenix Chandler Hotel Phoenix
- La Quinta Phoenix
- Phoenix La Quinta