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“BED BUGS IN ROOM 220”

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Super 8 Phoenix Metro North
Ranked #132 of 174 Hotels in Phoenix
Reviewed April 13, 2014

I recently stayed at this motel and woke up around 4 am to itching on my right hand. I didn't think much of this and finally fell back asleep. When I woke up later, I noticed that I had numerous bed bug bites. My neck/face, arm, hand, legs and especially right foot. I notified the front desk, who did give me a 50% refund. I then notified the motel management who were rude and informed me there was nothing else they could do. I provided pictures showing the bites as well as showed the bites to the front desk clerk. HORRIBLE HORRIBLE SERVICE and NASTY BED BUGS. I ended up throwing out my things in order to prevent the bugs from going home with me.

  • Stayed: April 2014, traveled solo
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2  Thank ArizonaMomOf4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 - 255 of 379 reviews

Reviewed April 9, 2014

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Super 8
Thank Evelene N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 9, 2014

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Super 8
1  Thank Pamela H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 6, 2014

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Super 8
Thank Wayne H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 5, 2014

The stay was convenient. I had no problems with hotel staff nor the room. The hotel was perfect and in quality condition.

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Super 8
Thank Art C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

The employee area in the hotel office is cluttered and messy, the employees were goofing around and did not appear very professional nor were they professionally dressed. Rather than printing a check-in receipt, they had to fill out a credit card form by hand.

The outside of the property is old and dirty. The room was sparsely furnished with cheap furniture, the carpet was dirty, the small round table in the room was FILTHY. On the flip side, the bed was new and comfortable. I reserved a room for four nights but checked out after the first night. I will not return to this hotel.

Room Tip: A tip to help travelers choose a good room? Go elsewhere until this hotel cleans up it's act.
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  • Stayed: March 2014, traveled on business
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1  Thank Noel-in-CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Super 8
Thank James F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Phoenix Metro North

Address: 8130 N Black Canyon Hwy, Phoenix, AZ 85051-4867
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 174 Hotels in Phoenix
Price Range: $53 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Phoenix Metro North 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Phoenix Metro North Super 8 Hotel Phoenix
Super 8 Phoenix
Super Eight Phoenix
Phoenix Super 8
Phoenix Super Eight

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