My wife and I stayed one night. Checked in late afternoon. Staff was not very welcoming and was on lobby couch watching T.V. and another house keeping member was sitting at guest courtesy computer net-surfing. Lobby had all the equipment for breakfast but I wasn't told about its availability. The lobby, stairwell, and main halls we're stuffy and warm. Didn't get chance to go to pool. Then a higher rate room was automatically given to me without choice until after I got in room the a/c did not work. Told front desk and he reluctantly gave me another room (wich was less). The a/c was fine there but the entry door, entry wall area, and even the ceiling where dirty. Shower was ok and sheets seemed to be clean but hard to tell with only 1 lamp/light bulb out of 5 that actually worked. Last but not least I called front desk and we asked for a 30 min extension for check out (11:30 instead of 11:00) and was told no, that management does'nt allow that and I can expect a knock on the door at 11:00. I've been to other Super 8 hotels in Phoenix and Tucson and experience at this one was terrible! Had to write this reveiw. Will never recommend! Will never stay at this location again!
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- Also Known As:
- Super 8 Motel - Phoenix West i-10 Hotel Phoenix
- Super 8 Phoenix
- Super Eight Phoenix
- Phoenix Super 8
- Phoenix Super Eight