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“This location has shut down”

Sterling International Hotels
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Sterling International Hotels
Ranked #154 of 174 Hotels in Phoenix
Phoenix, Arizona
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“This location has shut down”
Reviewed May 6, 2014

I stayed here for a few weeks. Service was mediocre. Some of the staff were nice, not the manager, who could never be hired in a similar position at a major chain hotel. I changed rooms 4 times in four weeks; none of the rooms were perfect. Clientele: low-income people and a handful of travelers. There was a major fire in the business behind the property which damaged a few rooms; location shut down some days later unexpectedly. I would be VERY surprised if they even bother to reopen. Visitors to Phoenix flying in: if you need an "airport" property please consider a location in Tempe, and stay with a major name brand.

Room Tip: Outside of downtown, avoid Van Buren Street or anywhere south of Camelback
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  • Stayed May 2014, traveled solo
    • Value
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Helpful?
2 Thank micmac99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
South Lake Tahoe, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 8, 2014

Was going to stay a week. Good thing I payed for one damn night. TV sucked. Beds sucked. The worst was the front desk clerk.Black lady. Rude. Said they had no other rooms to change us too. Then kept renting out rooms. We had a two year old boy that watches TV for entertainment. No phones. No towel racks in bathroom. Dirty carpets. Old pillows and sheets. Smoke filled room. Shady area and people. DO NOT STAY HERE unless your a drug addict...will never stay again. No refunds because most probably ask for refunds...Nasty!!

  • Stayed March 2014
    • Value
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Helpful?
2 Thank jamesintahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salt lake city, utah
Level 6 Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 2, 2014

please don't go to this terrible motel the beds are not queen size even if they day they are. we were in 3 rooms until one worked. a dump, terrible staff. words do not do justice to how bad this place is to stay.

  • Stayed March 2014, traveled with friends
    • Value
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Helpful?
3 Thank homerrita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 2, 2013

waiting for a flight in phx i needed a fast place to stay near airport. i chose this place. mistake.i arrived by cab. to start the staff was rude. the room was horrible. the carpet was half peeled up, there were holes in the walls, wiring was out, there was no phone in the room (safety hazard) it was filthy very difficult to sleep it was about the worst place i have ever stayed on a good note their is a great new restaurant connected to the lobby, very friendly and great food

another piece of advice dont venture too far from the location on foot

Room Tip: dont choose one keep going
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  • Stayed September 2013, traveled solo
    • Value
    • Location
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Helpful?
3 Thank pstearns8125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
old bridge, NJ
2 reviews
Reviewed October 18, 2011

Took a trip to Phoenix for vacation/sightseeing and needed a inexpensive place to stay for a night before continuing my vacation. The staff was helpful, although not overly. The room was clean, but there was nothing special about it. I had no real issues or complaints about my stay, other than that the surrounding area was not exactly pleasant. For a one night, inexpensive, no frills attached place to stay, I can say that I was satisfied ...but there is room for improvement!!!

  • Stayed September 2011, traveled solo
    • Value
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Helpful?
Thank buniee311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 29, 2011

We had mistakenly not booked one night of our week long Spring Training vacation. We were in Tucson heading back to Phoenix and started stopping 50 miles from Phoenix to find a place. There was nothing to be had any where. My husband finally suggested we go to the seediest part of town and find a motel/hotel. This is where we landed. It was pretty awful but under the circumstances we were relieved. The ice machine was broken but under the circumstances I really needed a drink. Drove across the street (never walk here!) and got ice. Took my glassful and the desk clerk graciously accepted the rest of the 10 pound bag. I believe sleeping in the car would have been worse (but not sure) Still we will laugh about it many years from now.

  • Stayed March 2011, traveled as a couple
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Helpful?
2 Thank Infrequenttraveler07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 30, 2010

It was really bad .... I found rat excrement in the floor, bed and on the base of the air conditioning, also, many death insects in the bathroom. It should be closed by the health department.

  • Stayed November 2010, traveled on business
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Helpful?
1 Thank hafniaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sterling International Hotels

Property: Sterling International Hotels
Address: 124 S 24th St, Phoenix, AZ 85034-2537
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #154 of 174 Hotels in Phoenix
Price Range (Based on Average Rates): $
Number of rooms: 100
Official Description (provided by the hotel):
Formerly Howard Johnson Inn. ... more   less 
Also Known As:
Sterling International Hotel Phoenix

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