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“Decent Marriott, Fine for a Night by the Airport”

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Phoenix Airport Marriott
Ranked #55 of 174 Hotels in Phoenix
New Jersey
Level 6 Contributor
77 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
“Decent Marriott, Fine for a Night by the Airport”
Reviewed October 10, 2011

We recently stayed at this hotel for just one night after arriving into Phoenix on a late flight from the east coast. The hotel isn’t too far from the airport, but it is probably three miles or so from it. Airport hotels in Phoenix aren’t clustered right around the airport like they are in some other cities, so be aware of this. We had printed directions ahead of time, but especially at night, coming from the rental car center, we wouldn’t have known where to go otherwise.

The hotel is generally pretty nice. We’ve stayed at better and worse Marriotts in the past. The hotel is perched right at the intersection of a couple highways, so I’d recommend requesting a room away from the highway if you’re worried about noise. We were given a room on the side away from the highway and had a nice view facing Scottsdale and Camelback Mountain.

The hotel itself is nice enough. The lobby is nice, and the grounds are well manicured with free parking. The rooms are a decent size, and ours was clean. The room décor is a little outdated, a sort of southwestern motif. There have been updates made to the rooms, such as the new Marriott bedding. It was the light fixtures, furniture, etc. that looked outdated. A full renovation of our room had not been completed, and the same goes for the hallways.

Otherwise, we didn’t really see anything remarkable about this hotel. It served perfectly well for a quick night by the airport before moving on to the Grand Canyon. I wouldn’t stay here for a vacation.

In terms of things in the area around the hotel, I don’t think there was much within walking distance. A couple minutes drive up the road will get you to some grocery stores, Target, and chain restaurants. The area generally looked safe, but not fancy. I think it’s a perfectly acceptable place to stay for a night near PHX.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mrg0137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2011

We checked into Phoenix Airport Marriot Hotel, and got settled in our room. Our door opened unexpectedly, and a complete stranger walked in. We brought the attention to the front desk, and a sarcastic attitude was exchanged for their error. When I requested for an accommodation for their mistake, the front desk clerk stated "like what?" with a childish attitude. I said, "Anything." and then requested for a manager. Clerk stated, "Uh, it's only me." There was no attempt to handle the situation professionally. I WOULD NOT SUGGEST THIS HOTEL TO ANYONE! Think before you arrive. You don't want your belongings stolen just because your room was given to someone else.

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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Naomi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kankakee, Illinois
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 11, 2011

We were in Phoenix for the MLB All Star game. I am very loyal to Marriott, so I usually choose one of their properties. This was a great hotel for the money. Great service! Great restaruant! Bellman were always offering bottled water and were there if you needed anything. The outdoor pool was clean, but nothing special. Checkin/out was quick and a breeze. The room was fine, the bathroom was a little older, but penty of hot water. I would certainly stay here again for with my wife, but I would choose another place if traveling with the kids.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank ticket14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 6 Contributor
143 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 28, 2011

We stayed here overnight for the BCS and were fortunate to get a room at the last minute but would only stay here again if it was just that...a last minute. The rooms seem dated and the halls had a musty smell to it. Although they state to have 3 Concierge Levels, we were not offered a different level should the level we were on be overcrowded which it totally was...very small, nowhere to sit and food almost looked like a hurricane came through it. The Lobby Lounge seemed more like just a Lobby and the restaurant should at least have closed later since the BCS was in town and the hotel was full. Thank goodness for airport shuttle service and an awesome concierge who found us a limo at the last minute to take us to the game.

  • Stayed January 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lv2trvlevrywer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level 5 Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 3, 2011

This is an older Marriott. The location is good. Close (10 minute drive) to the airport. Rooms are dated as well as the lobby. Staff is friendly and make you feel welcome, but not too knowledgeable about the area. When asked for a drug store, I was sent to a super market. Food city. CVS was very close, 1 block away.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
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Helpful?
Thank soccergirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san antonio
Level 6 Contributor
279 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 28, 2011

Rooms are typical marriott, my guess is refurbished 4 years ago. Good location and they have a free shuttle to the airport. If your in town for business this is a solid choice, if your here for vacation you can do much better.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank nuggetshow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neenah, Wisconsin
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 19, 2011

This was the best customer service I have ever experienced at a hotel. From the concierge, to the cleaning staff to the management, every employee greatly exceeded normal customer service levels.

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AOAuburnTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix Airport Marriott

Property: Phoenix Airport Marriott
Address: 1101 North 44th Street, Phoenix, AZ 85008
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Phoenix
#68 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Official Description (provided by the hotel):
Rejuvenate and relax on a trip to Arizona by staying at convenient Phoenix Airport Marriott. Nestled just moments from downtown, our Phoenix airport hotel offers easy access to top destinations including Phoenix Convention Center, Chase Field and Sun Devil Stadium. ... more   less 
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott

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