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Residence Inn Phoenix Airport
Ranked #58 of 174 Hotels in Phoenix
Certificate of Excellence
A TripAdvisor Member
1
Reviewed December 30, 2013 via mobile

Super friendly, clean, great value. Love the breakfast! Staff is great. Free beer and food on most week nights. The people working here really try to facilitate a great environment. The pool and jacuzzi are really appealing and well maintained. There is a grill that looks like it would be great to use.

Stayed: December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded January 6, 2014

Thank you for sharing your review with us! We were so delighted to hear how you enjoyed your stay and are happy you were able to take advantage of some of the amenities we provide. We look forward to accommodating you in the future should your travel plans bring you back to the Phoenix area!

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Reviews (338)
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223 - 229 of 338 reviews

Reviewed December 10, 2013

Stayed for 3 nights during a golf getaway. The 2 bdrm was spacious with separate bathrooms and a shared kitchen/living room area. The continental breakfast exceeded our expectations with both hot & cold food options that changed daily. Also, being close to the highway was helpful in making our travel times that much quicker. The only negative would be the mattresses which were too soft for my liking.

Not upscale but clean, comfortable and reasonably priced which was perfect for our needs.....would definitely stay again.

  • Stayed: December 2013, traveled with friends
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Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded December 12, 2013

We were delighted to hear that you enjoyed your stay here with us! Our two bedrooms suites are very spacious and we are happy you found this accommodating. We have a variety of breakfast options and are glad we went above your expectations. We look forward to your future stay with us!

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Reviewed December 3, 2013

The Residence Inn provided for a very pleasant and restful stay prior to flying out of Phoenix the next morning. The accommodations were great with a full kitchen and a separate bedroom. The counter service was courteous and swift. The staff was pleasant. The accommodations were clean and well maintained. The bed was outstanding which is normal for all Marriott Hotels and provided for a great nights sleep. The free breakfast in the morning was outstanding and provided a variety of selections. I will definitely stay here again when in Phoenix.

  • Stayed: November 2013, traveled on business
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Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded December 4, 2013

Thank you so much for sharing your experience here with us at the Residence Inn Phoenix Airport! We are so happy that we were able to accommodate you on your trip to Phoenix and will not only share, but celebrate this with our staff. We look forward to your next arrival!

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Reviewed December 2, 2013

We checked in and the staff was wonderful: warm, welcoming, friendly. We thought we were off to a good start; we were in our room for about a minute when there was a knock on the door from the managers asking if everything was alright and welcoming us. Great, right?? We said "Yes" but we had just walked in the door so we didn't know much yet. Upon further inspection, we noticed that the carpet was filthy, the room smelled of wet dog that had 'quite a few accidents', and the bed was so soft that we kept rolling to the middle. We got a few hours sleep, went down for our complimentary breakfast (not expecting too much) but were pleasantly surprised. The breakfast was delicious. All in all, it was an o.k. stay - we made our early flight home and that is what was important. (We caught up on our sleep on the plane.) Would we stay here again? Only if everything else was sold out!!! Like I said, the staff and breakfast were great, the room - well, that's another story!!! :(

  • Stayed: November 2013, traveled on business
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1  Thank DOREEN1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded December 4, 2013

Thank you for taking the time to share you experience with us. We were thrilled to hear that our staff service as well as food quality for breakfast met your needs and will definitely share this with the staff! We would like to sincerely apologize about the condition of your room and will be sure to address the issues you encountered with our staff. We hope that if your travels should bring you back to the Phoenix area that we are able to accommodate you again and provide a quality stay you deserve. Thank you again

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Reviewed November 14, 2013

Good breakfast this day offering a turkey ham alternative for non-red-meat eaters attended by pleasant and attentive staff.

The shuttle service has slipped badly since our last stay. What in the past was a 10 to 15 minute wait for pickup from Sky Harbor had deteriorated to 45 minutes - and that was on a light traffic Saturday.

As for formerly available quick runs to pickup fast food in the advertised shuttle service area those appear to be a thing of the past. The shuttle driver refused to take us to Chipotle a short four minute, 1.7 mile trip to pickup our order after being assured by the front desk a ride would be available and waiting over one hour and 30 minutes.

Before writing a constructively critical review such as this I always contact the organization's management first. Although these concerns were brought to the attenti

Room Tip: If shuttle support is needed I'd go some place else.
  • Stayed: November 2013, traveled with family
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1  Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded November 18, 2013

Thank you for choosing our hotel for your recent trip to Phoenix and sharing your review. All comments shared only help us to improve and perfect the services we provide. I want to sincerely apologize about the inconvenience you experienced with our shuttle service and will be addressing this with my staff to avoid a situation like this in the future. I know your next stay with us will reflect the daily improvements we are working diligently to implement. Again, thank you for your time and sharing your experience with us.

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Reviewed November 11, 2013 via mobile

I won a trip to a hotel in goodyear but it was a dump so i have up my free room at a quality inn which they gave me hars time aboyt and paid for a new room here. so I checked in here and it was great from the staff to food at breakfast and location I would stay here anytime I'm in town.







  • Stayed: November 2013
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Thank Billy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded November 12, 2013

Thank you for sharing your experience you had here at the Residence Inn! We value our guest’s opinions and are happy that we were able to accommodate you on your trip to Phoenix. I will definitely share this with my staff as this is something we strive for each of our guests. We look forward to welcoming you back in the future!

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Reviewed November 5, 2013

Stayed there two weeks ago when I was in Phoenix on business. I normally stay at this location as it is close to the airport. The front desk staff was excellent every time I dealt with them and the food was good for both breakfast and dinner. The shuttle will take you to restaurants in the area as there is really nothing within walking distance aside from a chinese restaurant across the street. The rooms are typical residence inn, clean and comfortable. The wifi signal was good which is very important for me. My only issue is that the air conditioner was a bit noisy. Overall a good place to stay at a reasonable price.

  • Stayed: October 2013, traveled on business
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Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this reviewResponded November 6, 2013

Thank you for choosing our hotel for your recent trip to Phoenix! We were thrilled to hear how you enjoyed your stay and I will definitely share your review with my staff as this is what we strive to provide to each guest. We look forward to our next oppurtunity to serve you should your travels bring you back to the Phoenix area! Thank you again !

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Additional Information about Residence Inn Phoenix Airport

Address: 801 N 44th St, Phoenix, AZ 85008-6569
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Romantic Hotel in Phoenix
#50 Business Hotel in Phoenix
Price Range: $97 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix Airport 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Residence Inn Phoenix Airport Hotel Phoenix
Phoenix Residence Inn

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