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“It was Great!”

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Royal Palms Resort and Spa
Ranked #11 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersBronze level
Dana Point, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“It was Great!”
Reviewed November 28, 2012

The atmosphere of the resort made me feel at home with all of the history and growth of the resort. The gardens were very enjoyable to stroll thru, the layout and room decor was fun to relax in. This trip was for business, now that I have been here I will bring my wife for a relaxing get away, she 'll love it!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisCA92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 30, 2012
We are thrilled to hear though on business you were still able to soak in the beauty of our historic estate. We hope we are able to welcome you and your wife back for a relaxing and romantic stay with us in the near future.
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1,548 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (331)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 19, 2012

This was a delightful change from the large, cold, stark, modern boutique hotels that I've frequented lately. Wonderful staff and a very peaceful environment. Throughout the property, there was a relaxed, spa-like tranquility. I wouldn't recommend it for a guys golf weekend nor a crazy girls weekend, but for a romantic get away, it was perfect! The furnishings and decor are very eclectic but perfectly suited to a Spanish casita. The happy hour prices were a delightful surprise for such a high end resort.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank NFToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 30, 2012
Warmth and romance is definitely a feel we are striving for throughout our property, so it was a pleasure to read your review! Thank you for your kind words, they are greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 18, 2012

I do love this resort. You will, too, if you visit. It captures the best of the Arizona.
The staff and amenities easily achieve a 5-Star rating, but without the pretense. You're in perfectly refined luxury, while still feeling completely comfortable. The resort has a certain sense of authenticity that leads to a feeling of easiness and comfort. Dining is fine. Amenities are appropriate. Rooms and exterior spaces are exceptional.

Room Tip: You MUST stay in the separate units. (Not sure what they're called.) They have their own porch...
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  • Stayed October 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 30, 2012
We are so happy you enjoyed your stay with us and gave us such a wonderful review. Thank you so much for taking the time to write a helpful tip for those guests looking for a patio, our casitas are truly special to our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 5 Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed November 15, 2012

We have been coming here for hubby's birthday weekend for 6 years and every time we think maybe we should try some place new we fall in love again with Royal Palms. This year we had the perfect casita in the Valencia section back behind the pool. What I liked most was that we had a very private patio location so that no one would be walking by unless they were coming to our room. The rooms as always are very comfortable and relaxing.

We enjoyed our time by the pool and although our favorite pool attendant, Jose, who had waited on us for years was no longer there, the current staff took very good care of us. Also, our dinner at T-Cook's was fabulous. The head chef who had been there for years had just left the day before for another venture so we were a little concerned but the meal was outstanding as always. Hubby always enjoys his special request of chicken liver appetizers and I loved the slow roasted lamb.

Room Tip: I prefer the Valencia section which is closer to the pool but not closer to the street like the Mont...
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  • Stayed September 2012, traveled as a couple
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Helpful?
2 Thank trmwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 30, 2012
We are so pleased you chose to spend your husband’s birthday with us again this year and we hope this is a continued tradition! I’m glad you found our pool to still be what you had remembered even though Jose had embarked on a new adventure. Thank you for your kind words, and we look forward to welcoming you again next year.
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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 14, 2012

This property makes you feel as if you're in Spain. It is one of a kind, unique, clean and EXCELLENT staff! T. Cook's Restaurant is one of the best restaurants I've ever dined. I absolutely love how it is different from your typical 5 star property. The Royal Palms Resort & Spa is where you will stay if you want 5 star luxuries with a welcoming appeal.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank leogirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 30, 2012
It’s wonderful to hear that you felt transported to Spain and had such a great dining experience at our beautiful restaurant T. Cook’s. We greatly appreciate you taking the time to tell us about your recent visit to the Royal Palms and hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 12, 2012

Scottsdale is a wonderful destination ... & staying at the Royal Palms Resort & Spa is the icing on the cake!... The service Level ... the facilities ... the Staff... it is all 5 Stars ***** .... Overall when you stay at the Royal Palms Resort & Spa you are treated like royalty from the moment you drive on to the property.

Room Tip: Make sure you eat at T J Cooks ... the restaurant on site ... it is amazing!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mdgtemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 29, 2012
It is so wonderful to hear such an amazing review! Thank you so much for taking the time to let us and the Trip Advisor community know about your stay with us. We hope you are able to return in the furture!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, Missouri
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 11, 2012 via mobile

We checked in for four night around 8pm. After asking about a room with a view, we were told that a "very special suite" had been reserved for us. The room was all the way in the back, and hardly any natural light. It was like living in a cave. Because it was so late, we stayed in it that night but had to jump through hoops the next day to get a decent room. Just like at a restaurant when the hostess first tries to seat you at the worst table in the room unless you ask to be reseated. Absolutely ask to see the room first. Room quality varies alot. Its rather expensive and we feel like we were really taken advantage of the first night.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank napolicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg V, Director of Sales at Royal Palms Resort and Spa, responded to this review, November 29, 2012
I am so sorry this was your experience with us here at the Royal Palms. We strive to exceed our guests’ expectations, and this was clearly not the case. I sincerely hope you are able to come stay with us again, so we are able to leave you with the impression we work towards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Palms Resort and Spa

Property: Royal Palms Resort and Spa
Address: 5200 East Camelback Road, Phoenix, AZ 85018-3020
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
#12 Family Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Royal Palms Resort and Spa 5*
Number of rooms: 119
Official Description (provided by the hotel):
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort

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