If you are looking for a great place to stay near Phoenix Metro Center, this is it! The neighborhood is a bit shady, but the Residence Inn has managed to isolate this property from the surrounding troubles. You will enjoy your stay here.
First, it is in a somewhat seedy part of Phoenix. I wanted to go for a run in the mornings, but found that I was a bit unnerved about leaving the property on foot and by myself. Not only is the area not set up well for foot traffic, but it's not exactly the safest place to be. There are plenty of streetwalkers, meth-heads and "will work for food" folks in the immediate area. I'm not judging them by any means! It just is what it is.
This Residence Inn appears to have been a former apartment or town home complex, as the layout is like no other hotel I've seen. This actually was one of the things I liked best about the place. My room (a King suite ... studio edition maybe?) was great. The bed was comfy and clean. The kitchen had stainless steel appliances (a first that I've seen in any hotel), and the A/C worked wonderfully. Phoenix's hard water takes some getting used to, but the shower was still nice and hot.
The staff was extremely friendly and helpful. The front desk folks were always smiling and courteous. They even gave us some cookies on our arrival! The cleaning crew did a great job keeping the rooms spotless. When we needed something from maintenance, the front desk would notify them immediately, and the maintenance man would appear within just a few minutes.
The pool here is great, but my favorite amenity was the lounge/fire pit area. It was great to be able to sit out there at night with my associates around a gas-lit fire pit. The outdoor furniture was clean and comfortable. They strictly enforce the 10PM closing time, as maintenance would be out there padlocking it at 10:03PM, so make sure you get your swim and lounging in early. A side-note about the pool: if you are traveling with kids, know that there is not a kiddie pool option, and the pool's depth is 4' to 5.5'.
Breakfast was good and a step or two above your average continental fare. One big complaint of mine, however, was that the silverware was NEVER clean in appearance. I ate at least 4 meals there and usually had to pick out 3 or 4 of each utensil before I could find one that wasn't spotted up. We're not talking your average tiny water spot. It sometimes appeared as though milk or something similar was splattered on them. I'm sure it's just a rinse cycle weakness, but they probably should at least wipe everything down before putting it out.
The manager's reception (a.k.a. free dinner) was good too. My buddies enjoyed the free tap beer. It only runs on Monday through Wednesday, though. There are several great options to drive to, but again, don't walk anywhere. I know a few dudes walked to Bobby Q's (which they said was great), but that'd be your only on-foot option. You can drive a short distance and get to a multitude of other fine options (I'll review those as well as I get time).
All-in-all, I think this hotel is a great choice if you're looking to stay in the Phoenix Metro area without breaking the bank. Our business took us into downtown quite a bit, so the easy access to the interstate was a bonus. I only stayed for 5 nights, but if I'd been able to stay the full 2 weeks that some of my associates stayed, I know I would've continued to enjoy this fine establishment. I know I will recommend this as the place we stay again if we get back out here.
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- Also Known As:
- Residence Inn Phoenix Hotel Phoenix
- Phoenix Residence Inn