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“STay AWAY- AWFUL NASTY DIRTY place”

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Howard Johnson Phoenix Airport/Downtown Area
Ranked #123 of 174 Hotels in Phoenix
Texas City, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“STay AWAY- AWFUL NASTY DIRTY place”
Reviewed June 20, 2013

Hookers & drug dealers in the parking lot. Massive bugs in the rooms..... truly disgusting place. After seeing the room I couldn't stay there, walked back out and tried to get a refund. Told it was impossible and was laughed at.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, June 21, 2013
We apoogize for your experience we strife for the best in our hotel we have taken your feed back made corrections where necesarry thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
britain
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 14, 2013

Their shuttle was the one used by the parking companies ,but worked. On arrival I found a dead cockroach in the bathroom, and later another still alive in the breakfast room.
I asked why the sheets were so grey and dingy and was told they,had hard water and found difficulty washing them,; other hotels did not.
On arrival it took ages to check in and pay our bill.
On arriving back in U.K two weeks later we found a bill of $180 for Avon cosmetics in California , awaiting us.
My bank agree this was a fraudulent internet transaction. The only time my card left my purse on that day was in this hotel, no wonder she took so long to check us in!
I would not recommend this hotel to anyone.

Room Tip: Go somewhere else
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank logitrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, June 21, 2013
We have lookes into all the issues brought to us in your feedback and are correcting and looking is to others We deeply apologize for any/all inconveniences
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Phoenix hotels

Fort Huachuca, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2013

I've flown out of PHX many times and have tried a lot of the low to mid-range hotels around the area that offer extended parking and free shuttle (60-90$/night).

For the price, Howard Johnson beats them all by a mile. Sure, the rooms are outdated, but the AC blows cold, the beds are clean and comfortable, the bathroom is clean, shower is hot with good pressure, the free wi-fi is fast and the shuttle is on time. There's very little to complain about, considering how low the price is. Front desk staff Amanda was very friendly, great service as well.

Will look forward to booking again when I fly out of PHX.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review, May 31, 2013
We thank you for your visit and are glad you and enjoyed yourself hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Phoenix Airport/Downtown Area

Property: Howard Johnson Phoenix Airport/Downtown Area
Address: 4120 E van Buren St, Phoenix, AZ 85008-6912
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #123 of 174 Hotels in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Phoenix Airport/Downtown Area 2*
Number of rooms: 47
Official Description (provided by the hotel):
The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more   less 
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Also Known As:
Howard Johnson Airport Downtown Hotel Phoenix
Ramada Hotel Phoenix
Ramada Motel Phoenix

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