This place was horrible. How can they stay in business. Customer Service classes are needed badly for these people. Breakfast was practically non-existant, wifi password did not work, smelly in room, no shampoo, bed took 45 minutes for maid to make, parking was full, no place to park, manager was rude, door did not open, cracks in walls, needs a paint job. Now about the breakfast, eggs never filled, no muffins, no toast, 3 ugly oranges were in the basket and 1 package of instant oatmeal was present. Come to find out, the front desk person is the one who is 'supposed' to be in charge of the breakfast. I went back 4 times in a 45 minute span, same thing, nothing changed. Absolutely terrible. And now the funny part, the manager almost begged for us to stay when we decided to check out. He was willing to give discount and upgrade. Unbelievable ! DO NOT STAY HERE - around the corner, about 1-2 miles away are plenty more choices on 44th Street.
- Official Description (provided by the hotel):
- The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more less
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- Also Known As:
- Howard Johnson Airport Downtown Hotel Phoenix
- Ramada Hotel Phoenix
- Ramada Motel Phoenix