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Howard Johnson Phoenix Airport/Downtown Area
Ranked #126 of 174 Hotels in Phoenix
Reviewed November 13, 2012

we stayed one night before a flight home - the room was great, the shuttle to the airport was very convenient and the staff very helpful - left a charger and they made arrangements to get it back to us! We will use again when we go to Phoenix. thanks.

  • Stayed: November 2012, traveled with family
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Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 15, 2012

Thank you for you stay

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Reviews (462)
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410 - 416 of 462 reviews

Reviewed November 12, 2012

This was the worst experience I've had at a hotel to date. Here are a few of my complaints: The bathrooms are not clean, the drains are slow and the towels are not clean, the towels were very worn and a few had pieces of hair on them. Once I was settled and ready for a nap, I noticed a gigantic roach crawling up the wall behind the TV. A janitor came to get the roach and to spray but I saw two more monster sized roaches. One crawled up into the sink after I finished washing my face. I was offered to be moved to another room. I also asked to be moved the night before because I had a room adjacent to the office and people knocking then banging on the office door during the early morning hours woke me up. I didn't see any roaches in this first room, only the second room.

I believe in a fair and balanced review so here are some positives: It's close to the airport and to the light rail (public transportation). The fruit offered for breakfast was fresh. The breakfast bread was a dollar store brand but fresh. The staff is friendly. The manager offered to take a measely 5 dollars offf of my bill after the roach incident.

Bottom line: Even with a AAA discount this hotel is overpriced. I have often stayed at youth hostels which are much cleaner and cheaper. I would not recommend this place to a good friend.

  • Stayed: November 2012, traveled on business
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Review collected in partnership with Howard Johnson
2  Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 17, 2012

The hotel rooms are cleaned daily and inspected to to provide maximum cleanliness. Our guests are our top priority and we strive to accomadate them. Our goal is to have happy guest and will not subject any one to such a experience. In regards to the room next to the office we do advise our gust that it is next to the office doors and there is a chance to hear people coming in and out of office. On the guest own decision was assigned to this paticular room. when the guest called front desk to ask for assitance due to a problem in room guest was offeres another room and declined offer and decided to stay in said room. The maintenence worker did go and did assess the problem and the front desk had no further complaints from the guest.

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Reviewed November 10, 2012

I always have a great stay at this Howard Johnson's. The staff is friendly and efficient. Thank you Andy for remembering me and my preferences. I can travel with confidence when I stay here.

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Howard Johnson
Thank DEB2uYuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 12, 2012

Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Howard Johnson
2  Thank JPMurphy777
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 17, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 30, 2012

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Howard Johnson
1  Thank lhabe
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 15, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 29, 2012

  • Stayed: October 2012, traveled solo
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Review collected in partnership with Howard Johnson
Thank quechan
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 15, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 10, 2012

  • Stayed: October 2012, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Rodney B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this reviewResponded November 15, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Phoenix Airport/Downtown Area

Address: 4120 E van Buren St, Phoenix, AZ 85008-6912
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #126 of 174 Hotels in Phoenix
Price Range: $59 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Phoenix Airport/Downtown Area 2*
Number of rooms: 47
Official Description (provided by the hotel):
The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more   less 
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Also Known As:
Howard Johnson Airport Downtown Hotel Phoenix
Ramada Hotel Phoenix
Ramada Motel Phoenix

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