We booked a reservation for parking at the Howard Johnson Hotel in Phoenix, AZ - 4120 E Van Buren Street, Phoenix, AZ through onestopparking.com, an online parking site. When we showed up to park, they told us to park in a dirt lot, with no fence, no security, no cameras, no lighting, next to run down homes and abandoned buildings - not even within the hotel property area. We refused to park our car there, as the facilities for our vehicle were not secure or managed by the hotel.
When we refused to park our car in this location, the gentleman at the front desk was very rude and refused to give us our paperwork back. We had to demand several times to get paperwork back from him before he finally returned it, and he kept telling us to "just leave".
We are HIGHLY disappointed in our experience with the hotel airport parking and how it was portrayed the reservation site. We paid in advance to park in this location, and then had to go pay to park in a secure location - so we had to pay for parking twice.
We would NOT recommend this area for Airport Parking - Leave your vehicle at your own risk!!
- Official Description (provided by the hotel):
- The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more less
- Reservation Options:
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- Also Known As:
- Howard Johnson Airport Downtown Hotel Phoenix
- Ramada Hotel Phoenix
- Ramada Motel Phoenix