Since my last review I have been back at the Phoenix Place and let me tell you what my experience was: First of all when I checked in I had lost my voice and the staff was amazing like always they got me into my room fast and then I when I went to the restaurant the waitress Emma realized I couldn't speak and before she even came to my table she brought out a Hot Tea with honey and lemon and she kept them coming while I had my dinner not only that she made sure I had one to take up to my room for the night I was there for 1 week for training and she did this every day I was there.
Regarding The breakfast staff it has improved greatly and since I stay at this hotel I feel I can say that honestly. The breakfast bar has always been good I would have to say the waiter in the morning makes sure I had my coffee and he knows how I like my biscuts and gravy so he made sure there was fresh biscuts on the bar when I arrived not only that he remembered that my boss likes salsa with her meal and he just brought it out to our table without us even asking which was nice. Regarding all these complaints about the slip of paper he puts on your table before you start complaining about something you don't know about ask and you will find out that he is not doing it to get a tip like so many of you think he has to do it so the hotel one knows how many guest eat the breakfast and from what room the breakfast is free and if they don't have enough people who dine in the morning it could be taken away did you ever think of that no you just complained.
Regarding the front desk staff like always they are great except when there training a new person so just have patients she is learning. They gave our requested rooms away by accident and the manager Nick like always got us straighten around and close to where we would of liked to be the new girl is learning cut her some slack I did she is new after all.
In closing I will again say this is a great hotel with great staff and I will continue to stay there. I hope this review is helpful .
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- Also Known As:
- Radisson Hotel Phoenix City Phoenix
- Radisson Phoenix
- Phoenix Radisson