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“Great staff!”

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Hilton Phoenix Suites
Ranked #31 of 175 Hotels in Phoenix
Certificate of Excellence
Alexandria, United States
1 review
“Great staff!”
5 of 5 bubbles Reviewed April 6, 2014

The hotel is a nice Hilton as you would expect, but it's really the staff here who made the hotel. The airline lost my luggage before an important court hearing, and the staff went way above and beyond to help me out, to include going to Walgreen's and buying me a brush! They were as friendly as possible! Thank you!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Arden L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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728 reviews from our community

Traveler rating
    349
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Austin, United States
2 reviews
5 of 5 bubbles Reviewed April 6, 2014

I felt like a princess in this hotel. The staff went out of their way to make me feel welcome. There is so much to do. They offer a free shuttle for a decent part of the day. Breakfast was exceptional. They have a bar until 10 pm and plenty of places close by. The hotel and the rooms are very comfortable and modern, very clean. I practically live in hotels with my job and this was the best hotel experience I've had.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Jordan, UT, United States
1 review
5 of 5 bubbles Reviewed March 28, 2014

The hotel is magnificent but the staff set this hotel stars above the rest. Room service menu was varied, food presentation grand and taste, heavenly! The bed afforded me the best night sleep I can remember in quite sometime.Look forward to returning in the near future.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed March 24, 2014

I live in the area and stayed here a couple years ago for Valentine's day with my then Boyfriend (fiance now). We really enjoyed our stay. I don't know how much it regularly costs but we had a very nice sweet for $40 bucks because My fiancé's Brother worked there. It was a really nice weekend away from our busy lives. It was very spacey with a beautiful view, we were on one of the higher floors. The room was very well cleaned...The housekeeping staff did an amazing job. The bed was very comfortable. They have self parking and the location is pretty secure.

What was really nice was that his brother took us out on the roof and we were able to see the beautiful night sky. Even though there was a restaurant at the hotel...we had breakfast downtown the next day. They were doing some sort of buffet thing that we were invited to by his brother but the stuff did not look very good plus we saw a bunch of dishes stacked on tables after everyone had left...it looked pretty gross but we were surprised that it wasn't being cleaned up. I'm assuming that their restaurant is expensive but I don't know to be honest.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladykennyg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 13, 2014

We spent a weekend at the Hilton Suites in Phoenix to enjoy MLB spring training. Hotel was centrally located, the staff was attentive and the rooms were great. Plenty of room to accomdate additonal family members and plenty of space to congregate. Even though there was a restaurant in the hotel there were serverakl other restaurants within walking distance.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Ron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queen Creek, United States
2 reviews
5 of 5 bubbles Reviewed March 13, 2014

Phoenix Hilton Suites is absolutely fabulous. The friendly staff is truly what makes the stay there amazing. The rooms are super comfy & spacious; as well as the location is centralized making it close to the freeway, restaurants & shopping. After you visit this place you will definitely be returning!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
1 review
5 of 5 bubbles Reviewed March 13, 2014

Very nice hotel. Rooms were nice. Service was great! Self parking...blah. But otherwise, overall great. Very nice hotel. Rooms were nice. Service was great! Self parking...blah. But otherwise, overall great. Very nice hotel. Rooms were nice. Service was great! Self parking...blah. But otherwise, overall great.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Phoenix Suites

Property: Hilton Phoenix Suites
Address: 10 E Thomas Rd, Phoenix, AZ 85012
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#32 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix
Hilton Hotel Phoenix
Phoenix Hilton

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