The hotel was nice and clean, but we waited at least an hour for the shuttle to come to the airport to pick us up. I'm not sure if they forgot about us or what, but we had already been traveling for 8 hours and waiting that extra hour outside at 9:00pm was not how we wanted to spend our first night in Phoenix.
Had we known it was going to take an hour (had they told us), we would have just taken a cab. We never received an apology for the late pick up. However, the shuttle driver was very nice and friendly when he did eventually show up. Also, the restaraunt within the hotel is very nice and has great food.
- Official Description (provided by the hotel):
- Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more less
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- Also Known As:
- Hilton Phoenix Airport Hotel Phoenix
- Phoenix Hilton