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“"Great staff"”

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Hampton Inn Phoenix-Midtown-Downtown Area
Ranked #9 of 174 Hotels in Phoenix
Certificate of Excellence
Cordele
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“"Great staff"”
Reviewed March 27, 2013

I stayed here on business to Phoenix and was made to feel very welcomed by both the clerks and the breakfast hostess that I saw each morning. I especially liked the fact that the staff was knowledgeable about the area and they were willing to tell you about places to eat in the area and things to do. A little noisy but not bad.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, April 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, service and knowledge of the area.

Hopefully you will stay with us on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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621 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Dayton, Ohio
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 19, 2013

Daily breakfast from 6 - 10 a.m. and fresh coffee all day are included in the room rate. Healthy choices such as fresh fruit, oatmeal, and yogurt are available (the cheese omelet is very tasty)! The staff is friendly and accommodating. Overall a very nice hotel. The hotel is adjacent to a hospital and occasional helicopter noise can be somewhat bothersome, although it is short lived.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chriser5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, April 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our service, the breakfast and the cleanliness of the hotel.

Hopefully you will stay with us on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Canton, Ohio
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 17, 2013

We chose this hotel because we thought it would be close to many things. It is within walking distance to the Heard Museum and very close to the light rail station. The main issue I had with this Hampton Inn was the thin walls and overall worn appearance. We had to sleep with the fan on all night to drown out the person in the next room coughing all night. There was very little noise in the hall aside from the usual banging doors, so if the walls had been better insulated, the noise wouldn't have been much of an issue. The handle to the door came off in my husband's hand everytime we left the room and the auto setting on our fan seemed not to work, just on only. With some updating this could be a decent hotel.

Room Tip: Because of other reviews I had read, we requested a room away from the elevator and ice machines and...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SBNorthCanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, March 19, 2013
Dear SBNorthCanton,

We want to thank you for your comments regarding your stay at the Hampton Inn Phoenix. We want to apologize about the disturbing noise coming from the room next to you and the door handle coming off as well as the auto setting on your air conditioner thermostat. We are very concerned and want to follow up on these items to make sure they are corrected. If you could please contact us with your room number, this would be very helpful for us and for other guests who stay in this room, so they will not have the same problems that you had. Normally, we would look this information up ourselves but we do not have your name or dates of stay from your TripAdvisor comment.

Again, thank you for taking the time to share the details of your stay and we hope you will allow us the chance to have you as our guests again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayonne, New Jersey
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 15, 2013

Hi was their from 3/7/till 3/13..The staff was great from checkin to checkout...All questions asked were answered right away..Also the room was clean.. The breakfest was more then filling...And let's not forget about coffee available 7-24....Would come back & enjoy my next stay...Thank's to all of the staff...

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, April 7, 2013
Dear Andrew R.,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff's service, the breakfast and the cleanliness of the room and hotel.

Hopefully you will stay with us for more than one night on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Forest, California
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 7, 2013 via mobile

We thoroughly enjoyed our stay here at the Hampton Inn (Mid-Town -Downtown). The room was very spacious and clean. The king-size bed was the most comfortable mattress that we have ever slept on!!! As I stated, the room was very clean and the bathroom was spacious enough. Upon arrival, the front desk staff had a tray of delicious cookies for the incoming guests and the staff was very pleasant. The complimentary breakfast each morning was very good.....scrambled eggs, potatoes, bacon and sausage, toast, croissants, waffles, hot and cold cereals, juices, coffee, etc. Upon our departure, the staff put out goodie bags (apple, muffin, water, and other items pre-packed in bags) for departing guests. We have always had excellent experiences with the Hampton Inns.....and we look forward to staying at a Hampton Inn.

Stayed March 2013, traveled as a couple
Helpful?
Thank ArneL534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, April 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, the bed, the breakfast and the cleanliness of the hotel.

Hopefully you will stay with us on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durango, Colorado
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 17, 2013

Stayed here two nights to be close to a conference. Located in the center Phoenix, close to museums, restaurants and the light rail. Staff was friendly, breakfast room was very spacious, breakfast buffet was well above average in the choices...different brands of yogurt, fresh fruit, coffee/tea available throughout the day. Comfortable clean rooms. Enjoyed the outdoor jacuzzi. The walls were a little thin - one could hear noise from other rooms; however just used the air con as white noise and all was fine. Not as luxurious as other Hampton Inn's I have stayed in. I would recommend it if you need to be near the city center. Also, it is across the street from a medical center. Another Big plus: NON SMOKING HOTEL. Good nearby restaurants: Mi Patio and Thai Basil (walking distance).

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 2amigos_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, April 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, location, pool and spa, the breakfast and the cleanliness of the hotel.

Hopefully you will stay with us for more than one night on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level Contributor
252 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 14, 2013

We stayed at this hotel for one night on February 12th. The hotel is very clean, comfortable and decorated nicely. The breakfast buffet was warm and tasty! Check-in was perfect. We will definitely stay here again. Thank you.

Room Tip: You may wish to request a room on the opposite side of the building away from the helicopters and al...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beasley33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, March 19, 2013
Dear Beasley33,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, check-in, the breakfast and the cleanliness of the hotel.

Hopefully you will stay with us for more than one night on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix-Midtown-Downtown Area

Property: Hampton Inn Phoenix-Midtown-Downtown Area
Address: 160 W Catalina Dr, Phoenix, AZ 85013-4503
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Phoenix-Midtown-Downtown Area 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
Situated just north of downtown, the Hampton Inn Phoenix-Midtown-Downtown Area hotel is next door to St. Joseph's Hospital and Barrow Neurological Medical Center. The Phoenix Convention Center is just three miles away and many restaurants and shops are within walking distance. The hotel is easily accessible via the Valley Metro Light Rail system, just steps from the hotel's front door and if you are arriving via car, parking is free. While enjoying your time in Phoenix, take advantage of the amenities available at our Hampton Inn & Suites hotel including spacious guest rooms, plush bedding, ergonomic work desks, 32" HDTV, coffeemaker, and free WiFi. Additional property amenities include free hot breakfast available daily, an outdoor pool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities. ... more   less 
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Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Phoenix Hampton Inn

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