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“Great Service and Rooms”

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Hampton Inn Phoenix-Midtown-Downtown Area
Ranked #10 of 175 Hotels in Phoenix
Certificate of Excellence
Arizona
Level Contributor
253 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Great Service and Rooms”
5 of 5 bubbles Reviewed February 14, 2013

We stayed at this hotel for one night on February 12th. The hotel is very clean, comfortable and decorated nicely. The breakfast buffet was warm and tasty! Check-in was perfect. We will definitely stay here again. Thank you.

Room Tip: You may wish to request a room on the opposite side of the building away from the helicopters and al...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beasley33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, March 19, 2013
Dear Beasley33,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, check-in, the breakfast and the cleanliness of the hotel.

Hopefully you will stay with us for more than one night on your next visit to Phoenix.

Again, we appreciate you taking the time to comment about our hotel. We look forward to serving you again in the near future.

Thank you,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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600 reviews from our community

Traveler rating
    367
    160
    53
    15
    5
See reviews for
147
100
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251
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
San Jose, California
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

Clean, update, clean. You feel good walking in to this hotel. It is everything you would expect from Hampton and more. Room was clean and quiet, breakfast is fresh and delicious. Staff is friendly and always shows a smile. I wish I stayed at this hotel the whole 3 nights in Phoenix.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xbox409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, March 19, 2013
Dear XBOX409,

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, the breakfast and the cleanliness of the hotel.

Again, we appreciate you taking the time to comment about our hotel. we hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 23, 2013

Excellent! Clean, updated, great value- of course....it's a Hampton Inn! Also, PERFECT location! Next to hospital and within walking distance of restaurants and shopping. Friendly staff that were very accommodating! Wish I could have stayed for more than just one night! Will be back for sure!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrdulaney04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, January 31, 2013
Thank you for your wonderful comments regarding our hotel. It sounds like our team took care of all of your needs and our location was good for you. I have shared your comments with our associates and we appreciate you staying at our hotel. Hope to see you again very soon.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salvisa, Kentucky
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

Having double booked and forgetting to cancel the reservation that did not use Hilton Hhonors Points, the management graciously refunded the room charge and honored the reward stay. This went way beyond expectations to cover up a mistake I had made.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SalvisaSCamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, January 31, 2013
We want to thank you for taking the time to comment on the Hampton Inn Phoenix Midtown. We always try to be flexible with our guests needs and accomodate them. We look forward to serving you again in the near future.

Thank you for staying with us.

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, Arizona, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 9, 2013

I wouldn't stay any where else. The best...... location, wi-fi, breakfast, additional assistance in finding a restaurant that would deliver good food Saturday night. Quiet all the time. Hospital next door and many stores in walking distance.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bev K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, January 31, 2013
Dear Bev K,

We want to thank you for taking the time to write positive comments about Hampton Inn Phoenix Midtown. We are very happy your experience at our hotel was wonderful and you would not stay anywhere else. That tells us that we are doing our job.

We look forward to having you as our guests in the very near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 31, 2012

This hotel is very centrally located in mid-town Phoenix giving easy access to many fine dining and downtown events since it is only a 0.3 mile walk to the Valley Metro Street Car stop.

The hotel includes free breakfast, free wi-fi, a small fitness center and small outdoor pool. The room also contains a 32" flat screen TV with free Showtime movies.

The bathroom was clean and functional.

The only downside was that there was thick layer of dust on top of the armoire and dusty air conditioner vents, which caused me to sneeze since I'm allergic to dust. I cleaned it myself and was fine the rest of the stay.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, January 7, 2013
We want to thank you for your comments regarding the Hampton Inn-Phoenix/Midtown. We appreciate your comments and room description details. We have followed up with our Housekeeping staff regarding the dust in your room and have made it a special project for all of the rooms so this does not re-occur.

We hope to have you as our guest again in the very near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn Center
Level Contributor
171 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

Dates of stay: 12/20/12 to 12/24/12

The Hampton Inn proved to be as convenient a location as any in the Phoenix downtown / midtown area. Located only two blocks west of the Thomas Rd. / Central Ave. Light Rail station, getting around the city of Phoenix including the airport could not be easier. St Joseph’s Hospital and Medical Center dominates the area which includes a scattering of other hotels and good restaurants.

The hotel is fashionable, almost boutique in size and style. The small lounge area off the lobby acts as meeting space and dining room for the good continental breakfast and also provides access to the north-side, winter shaded outdoor pool. Coffee, filtered water and computer access is available in the lobby 24/7.

High ceilings and bright pastel colors are found in hallways and in guest rooms which are nicely furnished for the short visit. Our room was comfortable, clean and well provisioned including an extra blankets for the freezing Phoenix weather! A small refrigerator, coffee maker and microwave were included in the room. The hotel also includes free, password protected WiFi. If I were to find anything less than ideal I would suggest the wardrobe is perhaps a bit small and the bed a bit hard but overall we were more than satisfied during our stay.

As suggested, the Hampton Inn provides a very good continental breakfast. In addition to offering on-site breakfast, the Inn also has ‘breakfast bags’ available at the front desk for travelers on the go. The hotel’s fitness center includes a modern elliptical, bike and treadmill as well as exercise balls and a hand-full of free weights, all of which we used during our weekend stay.

Overall the Hampton Inn provides a solid value for a stay in Phoenix. For those feeling a bit more adventurous and wanting a true boutique experience I would also suggest the Clarendon and its attached restaurant, which we discovered while staying at the Hampton.

Room Tip: During our winter stay we had a north-facing room which got very little sun. This is the side of the...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix-Midtown-Downtown Area, responded to this review, January 7, 2013
We want to thank you for your comments regarding the Hampton Inn-Phoenix/Midtown. You did a great job of describing the hotel and the area. We hope you will stay with us again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix-Midtown-Downtown Area

Property: Hampton Inn Phoenix-Midtown-Downtown Area
Address: 160 W Catalina Dr, Phoenix, AZ 85013-4503
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Phoenix-Midtown-Downtown Area 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
Situated just north of downtown, the Hampton Inn Phoenix-Midtown-Downtown Area hotel is next door to St. Joseph's Hospital and Barrow Neurological Medical Center. The Phoenix Convention Center is just three miles away and many restaurants and shops are within walking distance. The hotel is easily accessible via the Valley Metro Light Rail system, just steps from the hotel's front door and if you are arriving via car, parking is free. While enjoying your time in Phoenix, take advantage of the amenities available at our Hampton Inn & Suites hotel including spacious guest rooms, plush bedding, ergonomic work desks, 32" HDTV, coffeemaker, and free WiFi. Additional property amenities include free hot breakfast available daily, an outdoor pool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities. ... more   less 
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Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Phoenix Hampton Inn

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