My friend and I had a cancelled flight and ended up needing to spend the night in Phoenix (which delayed our vacation starting one day). We chose the Embassy Suites for our one night stay and found the hotel to be nothing short of delightful.
The property was lovely. The pool was so nice with shady areas and lots of pool "toys" including things to float on. We enjoyed the pool a great deal! Our room was spacious and clean. The lobby was lovely and the eating areas very nice. But what set this place apart was the service. Everyone who worked here was friendly, funny, and welcoming. We ended up feeling not like our vacation was delayed in starting but like we had a mini vacation in Phoenix. From our airport pick-up to our airport drop-off the next day everyone was exceedingly helpful.
The suites have a shuttle bus and they are willing to take you anywhere within a five mile radius for free as long as they aren't doing an airport pick-up. We were looking for a place to get Indian tacos. The front desk looked it up for us, took us there to get food, and brought us back no problem. There is a manager's reception in the cafe each afternoon and we got free drinks and there were also snacks to eat. We went up there to wait for our shuttle to dinner and they just called the bar when they were ready to take us. The made to order breakfast the next morning was fast and delicious!!! The man cooking it up was adorable and came over to make sure our food was good.
I just don't have a word of complaint about this facility. I have no idea about the area we were staying in since we weren't there to sight-see but for a reasonable place to stay with excellent service - you can't beat this place.
- Official Description (provided by the hotel):
- Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Priceline, Travelocity, Hotels.com, Booking.com, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Phoenix Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
- Phoenix Embassy Suites