For the price, I suppose it was not bad. I have stayed in about 8 - 10 different Embassy Suites over the US. This Embassy Suites by the Airport is a much older building and could use a major renovatgion. The staff was prompt when we complained about our AC not working too well and our room was hot. The repair came within 5 mins and brought 2 big fans to cool off our room and fixed the problem immediatley. They offered to move us to another room, but we had already unpacked. As far as Staff ratings I give it 5 stars. As far as hotel decor and style, I give it 2 - 3 stars. It is out dated. The quality of the towels were not as thick as other Embassy Suites I have stayed in and they too were worn. The Hideaway couch bed was also not as thick as other Embassy Suites Couch mattress, I have stayed at.
- Official Description (provided by the hotel):
- Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). ... more less
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- Also Known As:
- Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
- Phoenix Embassy Suites