We had a nice room at the hotel and it had a very nice courtyard, gazebo and pool. the entrance to the hotel was also very nice. Our daughter told us that her room had dirty water and bugs. The front desk was very nice at check in and the shuttle driver was very pleasant as well. Housekeeping was good until the last day when we did not get our room cleaned. We had taken the sign off the door and had seen housekeeping staff walking around for the two hours while we hung out at the pool. We then left for the day and came back to a room that had not been cleaned. They did take the tip and thank you note however. We got a call from the head of housekeeping while waiting at the airport to say how sorry they were. She said she would look into what happened, We do not know what the outcome was.
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- Also Known As:
- Holiday Inn & Suites Phoenix Airport North Hotel Phoenix
- Holiday Inn And Suites Phoenix Airport North
- Embassy Suites Phoenix Airport
- Phoenix Embassy Suites