Where to start?! The front desk help was awesome. that is the ONLY good thing about this place. It says it was under new management, new rooms, etc. If it was undergoing renovation it must have been from 1920! The beds don't have comforters or spreads and some didn't have skirts on them either. The whole room was filthy. The bathroom had rusted ceiling tiles, and water spots on the ceiling. The floor under the sink was water-stained; the sink had leaked at some point and the water was allowed to sit there until it evaporated. The bed was so old that you rolled to the center when you laid down. The carpet was so dirty that we didn't dare remove your shoes and walk on it. The cleaning staff only made our bed, even though we didn't put the eco-green sign out, and the only gave us new (grimy, dingy, stained) towels and never vacuumed. The last day, when we came out of your room, at the end of the hallway, there was a used condom under the air conditioning unit. We did report that to the front desk and they seemed appalled and did have it remove immediately. The pool area was nice, and seemed the only place we wanted to gather. The water in the bathroom shower was so bad that it went from cold to scalding in a matter of seconds. WATCH YOUR CHILDREN!
- Official Description (provided by the hotel):
- Hotel 502 is at the heart of The Melrose District just 7 miles from Phoenix Sky Harbor Airport. Conveniently located just 1 block from the 7th Ave. Metro station, providing access to all points of interest including The Phoenix Convention Center, downtown sports and theater venues, museums, shopping, and Sky Harbor Intl. Our enormous pool area provides a great space to relax and soak in the Arizona sun. Rooms are furnished with plush mattresses along with all the pillows you could want, flat screen TV's, in-room Keurig coffee makers. We have meeting space available that can accommodate up to 350 guests. ... more less
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- Also Known As:
- Days Inn Camelback Phoenix Hotel Phoenix
- Red Roof Inn Phoenix
- Phoenix Red Roof Inn