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“War Zone”
Review of Hotel 502

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Hotel 502
Ranked #100 of 174 Hotels in Phoenix
Cortez,
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“War Zone”
Reviewed March 24, 2014

Avoid this hotel until the construction is complete. I booked this hotel based on photos online and was shocked when I checked in. I have seen "crack houses" that looked better. There were tarps hanging over doorways with caution tape. There was drywall dust and debris on the elevator carpet and no carpet at all in the hallways - only bare concrete and residue from the previous flooring materials. Our keys would not open the doors, but when we finally did get in, the beds had no bedspreads or bed-skirts. Everything looked like it was in progress rather than finished. I was afraid to leave my car in the parking lot for fear of break ins. There were piles of construction material debris in the parking lot, right in front of the entrance to the building we were assigned to. I was a general contractor for fifteen years and I am amazed they were able to get an occupancy permit considering the condition of this hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim C, Manager at Hotel 502, responded to this review, May 8, 2014
I apologize that you experienced our path to a better property. We have had some challenges in the timing and placement of both the guests and the construction. However, we are getting closer to completion and hope that soon you will return to find a refreshed and relaxing experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel 502

Property: Hotel 502
Address: 502 W Camelback Rd, Phoenix, AZ 85013-2202 (Formerly Camelback Sahara Hotel)
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Phoenix
#37 Family Hotel in Phoenix
#40 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel 502 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Hotel 502 is at the heart of The Melrose District just 7 miles from Phoenix Sky Harbor Airport. Conveniently located just 1 block from the 7th Ave. Metro station, providing access to all points of interest including The Phoenix Convention Center, downtown sports and theater venues, museums, shopping, and Sky Harbor Intl. Our enormous pool area provides a great space to relax and soak in the Arizona sun. Rooms are furnished with plush mattresses along with all the pillows you could want, flat screen TV's, in-room Keurig coffee makers. We have meeting space available that can accommodate up to 350 guests. ... more   less 
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Also Known As:
Days Inn Camelback Phoenix Hotel Phoenix
Red Roof Inn Phoenix
Phoenix Red Roof Inn

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