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“Convenient and clean”

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Best Western InnSuites Phoenix Hotel & Suites
Ranked #32 of 174 Hotels in Phoenix
GreenLeadersSilver level
Reviewed May 27, 2006

Have stayed in a wide range of hotels - 2 star to 5 star so generally I have my expectations managed. This BW was actually a little above expectations; part of that might have to do with the fact that we arrived fairly early to check in - around noon - and they had a room ready and "upgraded" us to a suite on the 7th floor. Now, it was a suite at a Best Western, but still nice to have the extra space. Convenient to downtown although with the light rail construction that's going on in and around the city, need to plan a little extra time. Plenty of extra parking although none of it is covered, so don't leave anything in your car if you're there over the summer or it will be cooked! Definitely also recommend the restaurant ZEN which is a couple miles north on Central Ave and recently opened. Fitness center is a bit of a joke, but the pool, although small, was clean and had ample seating (lounge chairs and tables).

  • Stayed: May 2006, traveled on business
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6  Thank glbtrttr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 - 951 of 988 reviews

Reviewed April 10, 2006

Recently renovated rooms are above average -especially when you consider the price! Beds are very comfy with pillowtop mattresses. Complimentary breakfast includes eggs and hashbrowns, cereals, and toast/bagels. Laundry facilities make this a great choice for extended stays. Nearby Dreamy Draw Park and Aunt Chilada's restaurant are bonuses. Great choice for the frugal traveler!

  • Stayed: April 2006
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7  Thank Shouldercat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2006

This is not a fancy resort, but it has all the aces and for less than 100 bucks during season, it's an excellent value. Beds very comfortable, free internet, attentive staff, nice breakfast and little extras.

10  Thank skagit46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2006

Stayed 9 days in Phoenix but only three nights at this hotel. Wished we had booked our whole stay here. Staff very friendly and available. Any time we requested something it was attended to right away. Rooms clean. Bonus is the breakfast, social time and the 3 computers in the lobby. Would definately stay here again. Thanks David, Pamela and Mila.

  • Stayed: January 2006
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15  Thank moonkwean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 5, 2005

My husband and I stayed here for 7 nights from Nov. 11th to Nov. 18th, 2005 in a King Suite. The room was extremely clean in every way! The maid staff was sure to keep it spotless and restocked every morning. The room had a microwave, coffemaker, hairdryer, bottled water replenished each day, a small fridge, the sheets and pillowcases very soft and new pillowtop matress was lovely. We did our laundry here and took advantage of the vending machines each night for snacks. Too cold for the pool and hot tub, but we saw family's taking advantage, looked really neat & clean. Best of all, the breakfast off the lobby is worth your while not to skip! Eggs, toast, hash browns, make your own waffle station, yogurt, coffee, cereal, the works! For excellent coffee, drive one block into corporate area for specialty shops, gas, great chinese food and banks. Lobby has 3 computers with internet access (beware the firewalls that keep you from checking email, had to find Barnes and Noble to check mine, only drawback) and a nice fireplace, staff is very helpful and friendly. Free maps at front desk and loads of direction help. The pictures on line don't do it justice, much nicer than we expected. Highly recommend, don't hesitate on this one!

  • Stayed: November 2005
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16  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2005

Stayed at the Inn Suites beginning of May. We were looking for a budget hotel and I got an awesome deal on the Best Western site. (49.00 a night) Good points: room was clean and comfortable what you would expect. NOTE: We traveled with a 2 year old and there was NO room for a crib/ playpen with the two queen beds. This proved problematic as she was in/out of bed!!! Therefore keep this in mind before you order two queens! GOOD: Free breakfast in AM - "You make waffles" yummy, lots of juice, cereal, and other goodies. Unfortunately the breakfast room was small and often cramped, as well you may have to wait for your turn at the waffle cooker. GOOD: Staff where polite and offered travel tips. GOOD: First Wed of month they have a free BBQ (Hamburgers) looked OK but we skipped it. NOT SO GOOD: Pool was not the cleanest - scum around edge of pool. Hot tub either bath tub temp. or too hot? Also pool is located around the parking lot...therefore not the most relaxing, private or scenic. NOT SO GOOD: no place to sit outside room. There is a little deck, and pool area but we had to stay close to our room when our daughter was sleeping. We sat on cement railing and were in the way of cleaning staff.

ADVICE: If you are traveling with kids, especially young ones - stay at a resort with LOTS OF AMENITIES! You do not want to be putting kids in/out of hot cars trying to find a place to eat or an activity to do. NOT RELAXING!
ALSO: Avoid Tempe Town lake - not much there! Water park at Zoo fun choice! Lots of shade!
AVOID AT ALL COSTS: Forgot the name but it is a "Cowboy" steakhouse in the hills of Phoenix. They cut off ties and hang them from ceiling?TERRIBLE - $50 meal - Poor steak - with potato chips, store bought bread and one bowl of beans to share????
Would I go back to Phoenix? Yes, with my husband (maybe with an older more independant child that could play at pool by herself) and A LOT of $$. To enjoy Shopping which is very very ritz and to have spa treatment ect.

14  Thank cridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New York, NY
Reviewed April 4, 2005

There were not parking lot available for hotel guests. The hotel should have informed us that they are having construction work done on the premise. The construction work permitted us to find parking spaces. The construction noises started by 6:30 in the morning.
Both phones in the hotel room do not work. The carpet looks dirty.

  • Stayed: April 2005, traveled on business
    • Value
    • Rooms
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020-3932
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Phoenix
#16 Best Value Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#54 Family Hotel in Phoenix
Price Range: $84 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

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