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“Another great stay.”

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Best Western Airport Inn
Ranked #55 of 174 Hotels in Phoenix
London, Canada
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Another great stay.”
Reviewed March 14, 2012

Stop over stay for catching early flight out of Sky Harbour in the am. Have stayed at this hotel before and would return.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KandBOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
486f0n, Front Office Manager at Best Western Airport Inn, responded to this review, March 19, 2012
Dear Valued Guest,

We would like to thank you for sharing your experience of your stay at Bet Western Airport Inn. Please know that we are very appreciative of your continued business and loyalty to our hotel. We are looking forward to your next visit.

Respectfully,

Griselda Mena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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803 reviews from our community

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    43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
Ashland, Oregon
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 12, 2012

I wanted a hotel close to Sky Harbor International Airport at a reasonable price with a shuttle service. I often choose Best Western because I know what to expect, and I got what I wanted. I checked in late one night without problems, using a taxi for expediency. The room was large, clean and with a comfortable bed. I had extra luggage and did not want to haul it up to the second floor...no elevator, and the desk changed me to a ground floor room. In-room safe was did not open and the desk responded quickly to my request for help...appreciated. No breakfast provided but there is a reasonable restaurant adjacent to the hotel and the breakfast and service were good. I used the shuttle in the morning without any hassles. As others have said, good location, quality and price if you are looking for an airport hotel! On-line internet pricing through Best Western beat Expedia and others.

Room Tip: This is close to the airport and a major freeway. Rooms on ground floor do not have windows to open...
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  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
486f0n, Front Office Manager at Best Western Airport Inn, responded to this review, March 19, 2012
Dear Valued Guest,

Thank you for your loyalty to Best Western and taking time to write about your recent stay at Best Western Airport Inn. It is our priority to ensure each guest is satisfied with their stay. We hope to see you again real soon.

At your service,

Griselda Mena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strongsville, Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 20, 2012

The Best Western was close to the airport & we used the airport shuttle service which was excellent. The rooms were very clean & comfortable. Old tv's..not a big deal. I just thought the price was a little higher than usual for this type of room. However, it was lower than comparable hotels in the area.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PR0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
486f0n, Front Office Manager at Best Western Airport Inn, responded to this review, February 21, 2012
Dear Valued Guest,

Thank you for both your stay and your feedback. We are always glad to hear that our guests enjoyed their stay with us. We hope to see you again the next time you visit Phoenix!

At your service,

Griselda Mena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
256 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed February 13, 2012

This is a good choice for a one-night-and-gone trip. I would not want to make this the base for exploring Phoenix. We were getting in late and leaving early - which made it perfect. The hotel is right near the airport and they have a convenient shuttle. There's a restaurant on site, open at 6 for breakfast and at least 11 for dinner. There's free wi-fi (very weak) in the room and a business center in the lobby for printing boarding passes as needed. The rate was very reasonable; the room was clean; parking was free. Not the most exciting place I've stayed - but then I don't think we were actually in the room 10 hours.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyJLasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
486f0n, Front Office Manager at Best Western Airport Inn, responded to this review, February 15, 2012
Dear Valued Guest,

Thank you for taking the time to write about your stay at Best Western Airport Inn. We invite all of our guests to let us know how we are doing. Our main focus is to ensure every guest is satisfied with their stay. Your feedback is used so that we may improve and better serve our guests.

Once again we thank you for your time. We hope to see you again soon!

Respectfully,
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Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 2, 2012

Stayed at the Best Western Airport Inn a few weeks ago. Just one adult and a daughter. Easy to find, fairly close to the airport as advertised and a good rate. Not a hotel you want to stay at for a week but for a quick over night not terrible. Rooms were fairly clean but used, good hot water in the shower and a surprisingly comfy bed.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank theyoungfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
486f0n, Front Office Manager at Best Western Airport Inn, responded to this review, February 13, 2012
Dear Valued Guest,

Thank you for your feedback. Customer satisfaction and cleanliness are just a few of our top priorities at our Inn. Please know that your comments help us to improve and we look forward to hosting you again the next time you visit Phoenix.

Thank you for selecting Best Western Airport Inn!

Respectfully,

Griselda Mena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 17, 2012

My wife and I stayed here overnight prior to flying out of the Phoenix airport at 7:00 AM the next morning. No problems with the reservations, check-in process or room. Restaurant on site was suitable. Shuttle left a little late waiting on someone but got the airport in plenty of time. The only issue was the directions posted on the hotel's website. They were not correct! Fortunately, my wife and plan opted for Plan B which was to go together to the rental car return instead of dropping her off at the hotel first.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itsfordoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee Ridge, Tennessee
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 4, 2012

Have stayed here 3 times in the past when catching an early flight. This time the room was hot and couldn't get the A/C to cool it down. Would only blow warm air. We had to go outside to cool off after our morning shower. Also the pipes when turned to hot in the shower made a loud noise. Besides these 2 items which I have never experienced before everything was great.
Might just be a bad room that you get every now and them. The shuttle service was great being so close to the airport. The Roadhouse lodge connecting to the hotel was okay for a quick drink and dinner. Food expensive and the only option unless you have a car.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cobradiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
486f0n, Front Office Manager at Best Western Airport Inn, responded to this review, January 10, 2012
Dear Valued Guest,

Thank you very much for taking the time to share your experience of your stay at our hotel. We apologize for any inconvenience caused to you as a result of the cooling/plumbing issue. As we are focused on improving we have taken the necessary action to correct this maintenance issue and hope that you will give us another opportunity to better serve you. Once again, thank you for your stay and comments. We look forward to seeing you again soon!

Respectfully,

Griselda Mena
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Airport Inn

Property: Best Western Airport Inn
Address: 2425 South 24th Street, Phoenix, AZ 85034-6806
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#8 Best Value Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Airport Inn 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 
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Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

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