I have been a Hilton Honors member for a looong time. Granted, I don't travel frequently enough to be one of their uppity-ups, I usually get free bottles of water when I check in. Not this time.
When my family and I arrived in Phoenix, it was very late, so sleep was the only thing on our minds. In the morning, my daughter was "starving" so we headed to the lobby where I was informed that breakfast was an additional charge. Huh? Since when? Not that paying for her breakfast was any sort of issue, however, as an Honors Member (Silver) I haven't paid for a meal in a Hilton in ages. When I asked if they had my number on file I was politely told no, so up to my room I went to retrieve my card. When I returned to the desk, the young lady explained that I was now Blue (not Silver) and had no more points. No breakfast for us! Bummer. And no bottled water either :( LOL. Shame on Hilton for not telling me that they took away my points. And my color.
Coming from the DC area, I knew that the heat would fry me like an egg, so it was off to run on the treadmill in the exercise room. Well "room" is an overstatement. It is an exercise closet with NO air movement at all. Half the time that we stayed there (6 days) there were a bunch of teenagers from a sports team that used it as a place to watch TV. I didn't even bother complaining, I pick my battles.
The only thing that we really couldn't get used to was the water. Have you ever tried to rinse the water off of the water that's on your skin? You will at the Hilton. It's the water softener. What a nightmare. Shampoo bottles flying everywhere because they were "slickery"... Skin that doesn't feel clean... I will take hard water any day, thank you very much.
As for the rest of it, it was ok. The hotel is a stone's throw from a nice area, and a breath from the eh, not so nice area. I didn't use the hotel pool or hot tub because my parents have a better one :) Oh, and one of the teenagers had a nasty open sore on her arm and was headed to the pool. ICK! The hotel was clean and the staff was nice, but there are no real "extras" here.
- Official Description (provided by the hotel):
- From our wonderful well appointed guest rooms to our on on-site catering and audio visual, we have everything you need to make your next trip or event extremely memorable and a huge success. Being the only area hotel serving cook to order breakfast buffet along with our lounge and restaurant with dinner and daily with evening room service, we take great pride in serving you! Located just minutes from dozens of eateries, shopping and other local venues we are in the perfect location and our complimentary shuttle service within 5 miles satisfies most needs. Call today to learn about our SPECIAL OFFERS...We understand it is our job to make you look good! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Priceline, Hotwire, Expedia, Hotels.com, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Hilton Garden Inn Phoenix North Happy Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix
- Hilton Phoenix
- Phoenix Hilton