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“Terrible New Year's Eve Experience”
Review of Quiessence

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Ranked #227 of 3,289 Restaurants in Phoenix
Certificate of Excellence
Price range: $50 - $75
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Private Dining, Reservations
Dining style: Fine Dining
Cross street: 32nd Street & Southern Avenue
Description: The flavors of Arizona terroir will shine through our dishes prepared with a contemporary spin on traditional and classic culinary techniques. Sourcing from the surrounding fields and local farms, Quiessence will utilize ingredients from the neighborhood. The chef only has to walk down the street to admire Vineyard Road lambs which will be prepared in a variety of ways. In addition to the produce Maya grows at The Farm, our sister restaurant The House will also be providing vegetables and herbs from their Secret Garden. The chef and his team will create a truly unique "garden to table" experience. The local ingredients allow us to enhance the natural flavors without complicating the dishes. Don't be surprised if your server asks you to take a walk through the garden to cut herbs or edible flowers for one of your upcoming courses. Quiessence will offer an A la Cart Menu, a Family Feast Tasting Menu and our signature Brick Oven experience. The refined rustic menu will include house made breads, fromage, handcrafted pastas and local produce from The Farm at South Mountain and other Valley farms. The American and Arizonan wine list will be accompanied by an international reserve list designed to pair with the balance of the cuisine. With that in mind the team will still prioritize all Arizona Regional Products which includes our Arizona Wine Country.
Reviewed January 2, 2018

My husband and I have eaten here several times over the years on various holidays and always loved it - wonderful food, great atmosphere and service. This New Year's was a completely different experience. The food was phenomenal as always, but when it came to service and execution, the wheels somehow completely fell off the bus.

Our reservation was at 7:30, we were seated late, which initially wasn't a big deal, but after we were seated we sat for at least a half an hour with just glasses of water - no drinks, no food, etc. By the time we got our first course, it was almost 9PM. After everything was said and done, we were there for four hours - for a five course meal. I had the wine pairings and my husband had cocktails, and I can't count how many times we were left with nothing on the table but our glasses of water for long stretches at a time. It also ruined the food for us a bit, because by the time a course was finally delivered, we were so hungry we attacked it like a pack of wolves and didn't savor it as much as we would have. We din't get out of there until 11:30 - just enough time to race off to arrive at our next destination 5 minutes before midnight.

The part that made the whole thing almost comical was that every table around us was having the same experience and each diner was at a various stage of annoyance and anger. Several complained to the manager, who would eventually come out and I assume say sorry, but other than that, both she and the rest of the staff appeared to be in total oblivion to the fact that anything was wrong. A little proactiveness would have helped, especially since I would imagine most people had someplace else to go after dinner, and none of them planned to sit there for four hours.

I am all for a multiple course tasting menu where courses come out at a slower pace so you have time to enjoy the experience - but this was beyond ridiculous. Add to that a $420 price tag for two and it becomes ludicrous. I can't figure out if they just bit off more than they could chew for New Year's or if their pompousness just got the better of them - either way at that point the food was not worth it.

Save your money.

    • Value
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    • Food
2  Thank DVMFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 11 of 149 reviews

Reviewed December 31, 2017

This used to be my favorite restaurant but no more.
New Year’s Eve was terrible. Reservation 5:45 and at 9:30 still waiting on dessert.
The waitress was horribly rude and said it was being plated. Well 50 minutes later we left with no dessert. The waitress ignored us. The tip was auto charged at 20% so $55 dollars to a waitresses that ruined our dinner. Never again!!!!!

1  Thank tsothen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2017 via mobile

Very nice meal at a leisurely pace. Did the six course tasting menu. Excellent food and atmosphere. Good place for a special meal.

Thank Corey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2017

Very nice setting in the farmhouse/garden, with very good food. Server was very nice and took really good care of us. The only thing for us was time limitation about an hour and a half. And the server knew about it but main dishes still came out a bit slow. Other than that everything was great.

    • Value
    • Service
    • Food
Thank Courtney L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2017

It IS expensive, so we only go for special occasions.
The occasion this time was that we were sick of mexican food,
and equally tired of overblown promises of excellence from purveyors who fall short,
we hadn't had a good meal in a good while, sooooooo . . . take the layup, if you know how i mean . . .

soup & presentation are just stellar:

Wild Mexican Shrimp Stock, Baby
Manila Clams, Braised Leeks,
Fingerling Potato, Celery Root Chips

Halibut & Blackeye Peas: what could possibly go wrong . . . not one thing, here:
Bacon Aioli, Poached Tomatoes, Black Eyed
Peas, Sunflower Sprouts, Marinated
Zucchini, Grilled Green Beans

Ok, cornish game hen may be a little frou-frou, but if you put a little country scaldin'' to it, it becomes just plain peasant food, the way we like, from Tuscany, or Provence . . . 8^D . . . 8^d . . .

Basil Emulsion, Eggplant Chips, Spiced Peach
Chutney, Ramps, Peach, Heirloom Tomato,
Fried Herbs

    • Value
    • Service
    • Food
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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