Why only a "fair rating"? I have been to Va Bene on MANY occasions. We decided to go for at Va Bene disappointing. To start with, I made my New Year's Eve reservation on/or about December 1. THAT was probably a mistake... it was too soon. When we arrived, I was learned that they had a "Special Limited Menu". I was NOT informed of that when I made my reservation. When I called, I specifically asked and was told the menu was normal! When I questioned the "special limited menu", I was told that everyone was told when they made their reservation.... NOT TRUE. I was told that everyone was called a few days before New Year's Eve to confirm their reservation.... NOT TRUE. I was told that when confirming the reservation, everyone was told there was a "special limited menu".... OBVIOUSLY NOT TRUE, because EVERYONE at all the tables around me said they were NOT CALLED. Besides, if everyone was told there was a "special limited menu" when your reservation was made, WHY would you have to let everyone know when you called to confirm? OBVIOUSLY MANAGEMENT WAS LYING!!!!! Despite their not being truthful, the choices were "adequate" (about 5 entrees) and she service was excellent. HOWEVER, we ordered the Stuffed Sea Bass and it was warm at best. I was going to send it back, but by that time, I was already annoyed enough by the way everything was going, so I just could not be bothered. A few other couples who did not know about the "special limited menu" had a difficult time with the menu. One woman was lactose intolerant and she was unable to select many of the choices including the appetizers and desserts. They did make a special but unimpressive special desert for her (because desert was supposed to be included with the "special menu"). Another couple had to leave because the woman was allergic to shell fish and most of the entrees included shell fish or shell fish ingredients. Bottom line, this was the first and only time I was disappointed with Va Bene. I highly recommend Va Bene, however, I would be very careful on a holiday and most certainly New Year's Eve. I STRONGLY SUSPECT, when I made my reservation on/or about December 1, they had no idea they were going to have a "special limited menu" for New Year's Eve and THAT is why it was such a surprise to both myself and the other guests. Lastly, our waiter was very good, and was obviously having difficulty with the restaurant’s last minute decision to have a "special limited menu". He did a very good job and made a great effort to take care of the customer's request.
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