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Super 8 Phoenix Downtown
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Reviews (446)
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288 - 293 of 446 reviews
Reviewed February 21, 2014

Upon entering to check in, the manager started went on a 5-6 minute rant about how other Realtors blew off their reservations. Then he told me that Realtors are the biggest liars and scum next to lawyers. His attitude was awful and I could not get another room elsewhere.
second day I am finding hair all over the room, the bed, the floor and stuck you yet unused towels.The rugs looked as if they weren't cleaned in a year. He said they cleaned them every 2 months. Please see photos.
The neighbors were smoking outside my room so I had to deal with the smoke smell.
A pregnant woman from another room checked in, went to her room and after 30 minutes tried to leave the hotel. The Manager fought her and charged her for the day. She was in tears.
This guy should not be in the hospitality business!

Room Tip: Don't do it!
  • Stayed: February 2014, traveled on business
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Thank Al C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walt S, General Manager at Super 8 Phoenix Downtown, responded to this reviewResponded February 23, 2014

I will apoligize again. When you came to the desk to complain about the hairs after you had been here for 2 1/2 days, we sent someone to your room and took care of the problem immediately. Prior to the complaint you were asked numerous if everything was ok and you said yes. The lady in the lobby was not here for a half an hour, she was here for 6 hours and was told that we could not resell her room that night and she would have to be charged. The smoking problem was never borught to the desk's attention until the last night you were here and you threatened the guest. Sorry again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

We stayed for 4 nights while attending a Conference at the Convention Center. The room was small but was clean and had everything we needed including free wifi. The staff was helpful and friendly. Breakfast was included with the cost of the room but we never tried it.
We chose this hotel for it's location, cost and the free downtown parking. We were able to walk to the Convention Center most days and when we didn't the cab ride was inexpensive.
It was a great stay and I would recommend the hotel if you are looking to save money while in Phoenix.

  • Stayed: January 2014, traveled on business
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Thank Honey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walt S, General Manager at Super 8 Phoenix Downtown, responded to this reviewResponded February 23, 2014

Thank you for your review. Please come back and see us the next time you are in Phoenix.

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Reviewed February 14, 2014

A great place to stay when on business. With a circle k right across the street and a fridge in the room, you never had cheaper beer at a convention! And the walk is always beautiful providing a little stress relief from a busy show.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Super 8
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walt S, General Manager at Super 8 Phoenix Downtown, responded to this reviewResponded February 23, 2014

Thank you for your comments. We enjoyed serving you,

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Reviewed January 24, 2014

We stayed two nights at this Super 8 and it was terrific!! This is the best Super 8 I have ever stayed in! They are ranked as one of the best in the world!! The rooms were very clean and nicely upgraded with an over sized tub. The whole hotel was very nice, the staff was friendly and very accommodating. It has Free continental breakfast, with waffles, hard boiled eggs, danishes, plenty of orange juice or coffee. Free internet and a guest laundry! I highly recommend this hotel. it was very quiet too!
I was really pleased with the decor of the rooms, the bed was very comfortable. So....if you are looking for a nice hotel downtown this is the place. Tell Walt you were sent by the Saint James Gospel Choir from Las Vegas. Walt is a really great guy!!

Room Tip: You are in for a big surprise this is an awesome place to stay.
  • Stayed: January 2014, traveled with friends
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Thank acuisinelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walt S, General Manager at Super 8 Phoenix Downtown, responded to this reviewResponded February 23, 2014

World Famous St. James Gospel Choir can stay here any time they want. Thanks again for the song.

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Reviewed January 22, 2014

I recently stayed at the Super 8 Phoenix near downtown. I was pleased with the service I received. The room was clean and nicely appointed. The manager and other desk clerks were quite friendly and accommodating. Breakfast was good and there was always plenty to go around. I would stay at this location again. The management team went out of their way to ensure that we had an enjoyable stay.

Room Tip: They have a nice 2-bedroom. The rooms are a nice size. Not small at all.
  • Stayed: January 2014, traveled on business
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Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walt S, General Manager at Super 8 Phoenix Downtown, responded to this reviewResponded February 23, 2014

Not only does your choir rock so do you. Thanks again for the review.

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