We needed a hotel for two nights in Phoenix , due to a family emergency. We had used a last minute hotel site before, and got a very nice hotel. This time was a total disaster. We drove up to the hotel and were just holding our breaths. It is in a downtown area amid, several well known hotels. We pulled up to the front to a very small entrance. I got out went inside to a front desk area with a lot of people just hanging around. We checked in and proceeded to go to the one and only elevator to the fourth floor, and were shocked to see we were outside, when we opened the door to our room it looked like someone had taken a very seedy motel,and threw bright orange paint, peel and stick carpet tiles, and some new furnishings to perk up this place. There were paper blinds at the window with blackout , but you could see outside from the corners. To my surprise, the picture of an agave plant on what is a track, slidover to cover the window. There was not even the usual hotel phone system. To get ice you had to go to the front desk.The bathroom was dark and scary, but was clean with new fixtures .There was a green velour blanket at the foot of the bed that was dirty with feathers stuck all over. When we attempted to get room service , we were informed you order, and then have to pick it up. We have eaten at many Mexican restaurants, and I must say this was the worst. This was the worst two nights I have ever spent. I would not ever use a sight ever again where you know the hotel after you pay.
- Official Description (provided by the hotel):
- The Clarendon Hotel and Spa is located in the heart of Phoenix, close to the convention center, museums, parks, shopping, theaters, sports venues and concert halls. Walking distance to two Metro rail stations - $4 for a 24 hour pass, the system runs 24 hours (except 1am to 4am Monday through Thursday) and provides direct access to the Phoenix Sky Harbor airport SkyTrain. Full service spa on site. El Techo, our gorgeous rooftop SkyDeck overlooking the city skyline and surrounding mountain ranges, and the Oasis pool area with heated pool and jacuzzi and the world's largest outdoor water wall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Hotwire, TripOnline SA, Cancelon, getaroom.com and HRS so you can book your The Clarendon Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Clarendon Hotel Phoenix