Did not start well following an e mail offer prior to arrival to have the option to upgrade our room, we said yes, but when we arrived found out it was not an "offer" but the full rate for the upgrade ,so we decided to stay with our original room type.
Problem, they had sold our room, conference, so we had to pay to upgrade or go elsewhere as they were full with the conference. After some heated discussion we were given the room at no extra cost.
Went to the pool bar for a drink after 5 hours on the road but could not get served due to the conference crowd.
Went to the restaurant bar, peace and quiet just getting served when the conference crowd moved in from the pool bar.
I have stayed at more hotels as a conference "person" than I care to remember but we had our own facilities and so did not affect other guests. The Palomar does not cater for both guest types at the same time.
Book at your own risk.
- Official Description (provided by the hotel):
- Stylish Sophistication. Artistic Expression. In constant pursuit of the extraordinary in urban downtown Phoenix. With big-city flair befitting the nation's sixth largest metropolis, Kimpton Hotel Palomar Phoenix is contemporary, connected, and cosmopolitan. The prime downtown location in the shopping, dining, and nightlife hub known as CityScape positions guests among the best of the city, while upping the ante of upscale style and comfort. Impressively sleek design breathes chic peace and serenity into some of the largest rooms in Phoenix-at least 410 square feet-and takes luxurious comfort to a grand scale in the hotel's suites, spanning up to 1,700 square feet. It's a new frontier of four-star amenities, an ideal setting for guests to contemplate their next inspiring adventure while gazing over the urban landscape and distant mountains. Kimpton Hotel Palomar Phoenix's third floor plays host to a stunning and inviting rooftop with a pool, cabanas (all with views of downtown Phoenix), and LUSTRE Rooftop Bar, an open-air bar with local and seasonal specialties. This spectacular perch is where guests and locals soak in the atmosphere, lounge poolside, feast on fresh juice by day and sip a cocktail by night, while reveling in the impeccable, exclusive service. The hotel's tailored environment also lends itself to 15,000 square feet of meeting and event space. Catering from Blue Hound Kitchen & Cocktails, famous for innovative fare, adds that last delicious detail. Intentionally understated and attracting the driven esthete, Kimpton Hotel Palomar Phoenix wraps guests in a sharp, curated atmosphere. ... more less
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