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“Great stay in Phoenix”

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Kimpton Hotel Palomar Phoenix
Ranked #9 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersSilver level
SE, AZ
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great stay in Phoenix”
Reviewed February 24, 2013

This hotel is high on the list for quality, comfort, and dependability. I usually stay at a different hotel down the road, but it was full and this was selected by the corporate office. The check-in process was great with a coupon for $10 free in the room mini-fridge because I am a Kimpton member. I desired a coffee maker once I got settled in and the front desk had one in the room within minutes. They offer a wine happy hour at 5 and a coffee bar in the morning. The room was comfortable and spotlessly clean. I told the corporate office to make future reservations for me at this hotel. It is conveniently in the capital area and along the rail line for the Metro.

Room Tip: I was in an interior room on the 7th floor and it was perfect.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ind_sub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimpalomar1, General Manager at Kimpton Hotel Palomar Phoenix, responded to this review, February 25, 2013
Thank you so much for your review. I'm so pleased to see you enjoyed your stay. Isn't wine hour in the living room the best....so relaxing and we feature great wines from around the world each month. Look forward to welcoming you back again soon.....
Sincerely,
Jim Hollister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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939 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Los Angeles, California
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 17, 2013

Stayed in this hotel for a business trip and was not expecting much - got pleasently surprised! The staff was very friendly, helpful and always smiling. They were going the extra mile and offered extra service at no extra cost.
The room was nicely and modern decorated with two king size beds and a very nice bathroom. Loved their lotion, shower gel and shampoo as well. It smelled really nice.
The design was really nice.
The restaurant in the hotel is very nice as well. We had breakfast there on one of the days and it was really good and service was pretty fast and very friendly.
The hotel bar is great as well. Loved the design and the drinks came promptly.
All in all I would recommend this hotel and stay there again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wunderbar_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
151 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed February 16, 2013

Wasn't expecting much but was pleasantly surprised. The rooms are small but clean and modern (nothing grand or super cool, but acceptable). Great bathroom especially for the small size of the room. Bed was comfortable. The best thing about the hotel was the restaurant, which was quite good for a Phoenix hotel restaurant. I had a nice meal of several starters and a couple glasses of wine for $60 which isn't badly priced.

One caveat: extreme party noise coming up from the street on a Friday night. I slept through it but you may not.

Stayed February 2013, traveled on business
Helpful?
Thank Veronica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, New Jersey
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 13, 2013

I stayed 4 nights on business, was there from 2/9-2/13/13, and had a thoroughly enjoyable and most satisfying stay at the Hotel Palomar in Phoenix! The Staff were superb, very personable, helpful, and always smiling! Kimpton must be a great company to work for, as it shows in their employees! The hotel itself is very chic, modern, artsy, and has a lot of beautiful details in its design...very high end but not over the top nor stuffy, and also very comfortable and inviting! My room was fantastic...I had a studio King suite that has a very large and deep soaking tub, in addition to a shower that is separate (both the tub and shower are within one large glassed in area, but shower head is separate from tub). There were some bath salts, and a nice loofah scrubby, and I enjoyed soaking in that tub every night I was there. The temperature of the bath was perfect too, as some hotels the water doesn't get hot enough. Shower nice too. My bed was extremely comfortable and I slept the best there than I've slept at home for months. Also, there was a nice desk in my room, as well as a very nice size sofa in the room. My only complaint about the room is that I wished there had been a dresser of drawers to keep some of my non-hanging clothes in. I saw a few spaces in the room where a custom dresser could fit, as I had to put my undergarments, casual clothing on the top shelf in the wardrobe that I could barely reach nor see up there (the Safe is up there too). The size of the wardrobe is nice and I was able to hang my business clothes with plenty of extra space, but wished there were drawers/dresser too. Temperature control in room was perfect and the room had great lighting, as well as a large window with blackout drapes. TV worked well too, though a little slow to respond sometimes when changing channel or adjusting volume. Food was amazing as well. I had Room Service two nights for dinner, from the hotel's Blue Hound restaurant...delicious, very good quality, served beautifully, and very enjoyable meals! I also had breakfast in the Blue Hound on my last day at the hotel, and that was delicious and enjoyable as well. For the other days/nights, I ate elsewhere in Phoenix. Finally, I just want to say that since my stay was close to my birthday, Richard, from Guest Services surprised me by having chocolate covered strawberries and a bottle of Champagne brought up to my room for me. This was a very nice surprise and generous treat! Thank you! I've stayed at a Kimpton before and it will always be my #1 place to stay as long as they are where I travel...the little details, personable, pleasant staff who always make you feel like you are the only guest there and are ready to do whatever you request, the extreme comfort and quality of the hotel and room, including the wonderful hotel soaps/shampoos/etc., the complimentary wine hour every night...I can go on and on!

A truly marvelous stay and hotel...

Room Tip: I was on the 10th Floor, the highest, and while there was some construction noise during the day on...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 12, 2013

We just spent two weekend nights at the Hotel Palomar Phoenix and it was a thoroughly enjoyable experience. The staff were pleasant and helpful, and the room was very attractive, large and comfortable. We had the opportunity to upgrade to a suite for a slight extra fee (I am a Kimpton InTouch Member, which is free and has good benefits.) The bathroom in the suite is impressive. We were tired when we arrived the first evening so ordered room service dinner. Service was prompt and the person who delivered our order was efficient and friendly. The food was very good. Since the hotel is downtown, it is very near to sports and entertainment venues and some really good restaurants. Our only regret is that we had to attend a conference outside the hotel and so did not have enough time to lounge around and enjoy our great room. This is a terrific hotel and we will return!

  • Stayed February 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank DSBOnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed February 12, 2013

I was apprehensive about 10 days in Phoenix in August. But work is work and work took me to Cityscape. I was depressed by the prospect of tired old business hotels like the Hyatt and Sheraton and then I learned that the Palomar had recently opened. This review is long overdue and the entire stay exceeded expectations in every way.
The hotel is clean, modern and comfortable, however I must say that the built-in sofa in my suite was not the most comfortable piece of furniture. Looks like an interior designer decided to be clever and specify a built-in but missed the mark in execution. Otherwise the room was extremely pleasant and the bath and shower outrageously luxurious. Turndown and ice service was a pleasure. Service throughout the hotel was sincere. The only drawback is the hotel's restaurant and bar, which are very popular with locals, making them noisy and a "scene." But in 10 days on business, you really want in-room dining anyway. Concierge and front desk staff bent over backward to be helpful.

  • Stayed August 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank amhjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 3, 2013

I will kvetch al little about the Palomar, but in the end I have to give it 5 stars.

First, there are many great attributes to the Hotel Palomar. The hotel and all its facilities are new. The meeting rooms were effective. The service at the front desk was exceptional. The check in was personalized and very quick. The checkout was quick and I was provided a taxi to get me back to the airport. There are complementary WSJ and NYT papers. And the view to the Southeast (looking at the Basketball arena and baseball field) was great. The hidden pleasure was that while the hotel had no gym, you had free access to a world-class Gold’s Gym across the courtyard. That gym opens at 4 am (perfect for the person still on east coast time) and has the best of every type of equipment.

A little kvetching. A developer is building a dozen floors above the hotel. There is little impact other than a bit of noise, the sight of the cranes and the construction crews above the building, and the scaffolding protecting the sidewalks and the entrance. Another item was that coffee is provided in the lobby, and not in your room.

Room Tip: Join the Intouch club to get free wifi, and while there is construction ask for a room below the top...
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  • Stayed January 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank TheMcLeanVAFive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Palomar Phoenix

Property: Kimpton Hotel Palomar Phoenix
Address: 2 East Jefferson Street, Phoenix, AZ 85004-2573 (Formerly Palomar Phoenix)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 174 Hotels in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kimpton Hotel Palomar Phoenix 4*
Number of rooms: 242
Official Description (provided by the hotel):
Stylish Sophistication. Artistic Expression. In constant pursuit of the extraordinary in urban downtown Phoenix. With big-city flair befitting the nation's sixth largest metropolis, Kimpton Hotel Palomar Phoenix is contemporary, connected, and cosmopolitan. The prime downtown location in the shopping, dining, and nightlife hub known as CityScape positions guests among the best of the city, while upping the ante of upscale style and comfort. Impressively sleek design breathes chic peace and serenity into some of the largest rooms in Phoenix-at least 410 square feet-and takes luxurious comfort to a grand scale in the hotel's suites, spanning up to 1,700 square feet. It's a new frontier of four-star amenities, an ideal setting for guests to contemplate their next inspiring adventure while gazing over the urban landscape and distant mountains. Kimpton Hotel Palomar Phoenix's third floor plays host to a stunning and inviting rooftop with a pool, cabanas (all with views of downtown Phoenix), and LUSTRE Rooftop Bar, an open-air bar with local and seasonal specialties. This spectacular perch is where guests and locals soak in the atmosphere, lounge poolside, feast on fresh juice by day and sip a cocktail by night, while reveling in the impeccable, exclusive service. The hotel's tailored environment also lends itself to 15,000 square feet of meeting and event space. Catering from Blue Hound Kitchen & Cocktails, famous for innovative fare, adds that last delicious detail. Intentionally understated and attracting the driven esthete, Kimpton Hotel Palomar Phoenix wraps guests in a sharp, curated atmosphere. ... more   less 
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