I've stayed at several TownPlace suites and this one was just the tiniest bit disappointing. I had a studio suite with a queen bed and fold out couch. Like all TownPlace suites it has a complete kitchen with dishes, pans, utensils, linens etc. Great for families.
We arrived very late at night (early morning) and the front door was locked. There was a mother and two children in the "lobby" (in their PJs) who indicated to me that I should pick up the phone by the door and someone would pick up. Someone did and soon came from the other building (there are two), let me in and handled the check in process quickly.
It took a little hunting to find the elevator. It is in an alcove off of the breakfast room.
Our first "problem" was that the sofabed had no linens on it. I found them in the closet, but the last thing I wanted to do at 4:30 am my time was make a bed from scratch with two flat sheets. Hospital corners at that hours just aren't fun.
The second "problem" was that the fitted sheets on the queen bed quickly came off of the corners on both sides of the bed. It was a bit anoying to sleep all tangled up in sheets. The thermostat was set at 64, but I didn't notice right away. I had to get out of bed and crank it up a bit to turn off the A/C because it was just too cold.
Breakfast was good. There were waffles, bisquits and gravy, cereal, yogurt, breads, fruit, juice and decent coffee.
One thing I try to remember is that the hotel is meant for long term stays so it doesn't have a lot of services. It is supposed to be more like home and less like a hotel.
I did use the computer in the entry area because I needed a printer to print out tickets I bought on-line. There was no charge for that.
The staff also let me have a later check out because we were waiting for the airline to deliver delayed luggage -which we ended up driving to the airport to get anyway. Generally as as Sliver Elite Marriott rewards memeber late check out is 2:00 but they wanted us out at 1:00.
I used rewards points for my stay. It is a category 3 - 10,000 points.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Hotels.com, Hotwire, Priceline, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your TownePlace Suites Phoenix North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix