This property has such INCREDIBLE potential. The location is darn near perfect - smack in the business corridor and adjacent to some great restaurants and the light rail. Where it falls down, hard, are the modern touches we've come to expect from hotels geared toward biz travelers. Outlets near the bed (on the lamp) would be a nice touch. In fact, the only outlets accessible and unused in my room were on the desk - 1 on the lamp, and 3 on the side of the desk, but not easily seen. The bathroom was in good working order, but a second shampoo on the second day would have been a nice touch. The bed was clean and well made, but the firmness "switch" didn't do anything - there were two zones on the bed and that was just going to have to be OK. Carpet is worn and dated.
Overall, I *would* stay here again - the rates are great and the location can't be beat. If they'd invest just a little bit, though, this could be one of the best hotels in CenPho.
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- Also Known As:
- Hilton Garden Inn Phoenix Hotel Phoenix
- Phoenix Hilton Garden Inn
- Hilton Phoenix