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“Average budget hotel”

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Red Roof Plus+ Phoenix West
Ranked #64 of 174 Hotels in Phoenix
Portland, OR
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Average budget hotel”
Reviewed January 6, 2013

I booked this room to attend the Fiesta Bowl. The best feature is the central location - midway between the airport, Glendale and Scottsdale. The immediate area isn't the best, but the freeway onramp is handy. Lobby area is barebones at best and there's no onsite breakfast, though you can get a cup of coffee in the morning in the little nook off the main lobby. Rooms are standard hotel fare, clean but a little dated. Wifi is free which is a plus. Staff are friendly, though I did ask the desk clerk if there was a pharmacy close by - she wasn't sure. In fact, there are Walgreens about a half mile in either direction on McDowell. No decent place to eat other than fast food within walking distance.

Room Tip: Your choices for a room are on the freeway side or overlooking a vacant lot. Take the lot side, I h...
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wassir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, January 9, 2013
Thank you for taking the time to review our property. You did make a great observation about our location; we are very close to all the major venues. I have shared your comments with the staff and we are working on a list of quality restaurants for all our travelers. We appreciate your business and look forward to seeing you in the future.
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Phoenix, Arizona, United States
1 review
Reviewed January 5, 2013

Kim, the manager, and staff were excellent. We stayed for 2 weeks on business and found all the accommodations to be exactly what we needed. They were also great to give us recommendations on local events, restaurants, and things to do. The rooms were clean, the service was fantastic, and the general appearance of the hotel was very good. I would recommend this location.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craigamyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, January 16, 2013
Thank you for taking the time to review our property. I am happy to hear that the hotel and staff were just what you were looking for! We have shared your positive comments with our staff and we look forward to seeing you back when you visit Phoenix again.
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Level 6 Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 21, 2012 via mobile

I won't be back. Internet speed is important to me. At 5 am I clocked the free wifi in my room at 0.4 mbps while my phone was getting 2.0 Mbps on the 4G network. My cutoff for returning to a hotel is 1.5 Mbps. If they charge for Internet the I factor that into the price of staying there. Other than that the hotel is a fair value.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimemarriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, January 9, 2013
Thank you for providing your feedback on your stay. I am glad to hear that the room and our staff met your expectations. I have taken your feedback on the internet speeds and provided it to our team to review. We understand the importance of this feature in our connected world of travel. We do hope you will give us another chance the next time you are in town.
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Sydney, Australia
Level 5 Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 9, 2012

After staying at a few budget motels within Arizona, we were expecting the Red Roof Inn to have a few more of the amenities that the others had. There was no fridge or microwave, and no coffee maker in the room, although there is coffee available downstairs in the lobby. There is nothing really nearby to the inn, aside from a mexican supermarket and fast food places. The room was very clean, but the two beds in the room were only double. Perhaps if space is an issue for you, you would be better off booking a king room.

Room Tip: Upgrade to the King Room for a better experience
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mgnmng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, December 11, 2012
We thank you for your review. We offer our Superior King room which comes with a coffee maker and a micro-fridge. The standard 2Bed is another option that is designed to meet the needs of the traveler that does not require all the amenities and is priced very reasonably. The IHOP and a few other fast food restaurants are located just on the opposite side of our exit. We hope that the next time you are in our area you will stay with us again and try the Superior King room!
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Woodland Hills, CA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 8, 2012

If you're looking for a clean, reasonably priced, comfortable hotel with a staff that makes you feel like family, look no further.
I went to the Phoenix area for a concert and after reading decent reviews on this hotel, I booked a room for my wife and myself. And as we all know, booking online blind can often serve up unwanted surprises.
As comfortable and clean as my room was, it was nothing compared to how the staff treated us. Wonderful is just not a strong enough word to describe them. From the hotel manager, to the desk people to the maid service, everyone was friendly and treated us like we were the only guests there. When my travels bring me back to this area, this is the hotel that I will be staying in.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KenLaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, December 11, 2012
Thank you for taking the time to review our property, we do appreciate it. I am so pleased that our staff and hotel met all your needs. Your compliments have been shared with the staff and they do try hard to take care of all our guest. Glad you enjoyed your concert! We look forward to seeing you the next time you are in our area.
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2 reviews
Reviewed December 4, 2012

I recently stated Red Roof Inn. I was pleasantly surprised with the hotel. wish the area it could be a little nicer but it's not their fault. good location right off the highway and the front desk staff was amazing. I have stated in a few other hotels in the area and I would recommend the Red Roof Inn

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikeber1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, December 6, 2012
Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us. We do take pride in our staff and the excellent level of service they endeavor to provide. We hope to see you again when you are next in the area.
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Apple Valley, California
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed December 3, 2012

I stayed at this hotel for two nights recently, the bed was the most comfortable I have experienced . It is located right off the freeway. The area is not the greatest, there was no restaurant, iron in the room, or room service. The room was very clean and quiet. I would stay again,

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kudoos55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this review, December 6, 2012
We really appreciate you taking time to review our hotel and are glad you were happy with your stay. We do have irons, ironing boards, and hair dryers available at the front desk upon request. There are also a number of restaurants in the area that will deliver directly to your room. We look forward to seeing you again the next time you are in Phoenix!
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Additional Information about Red Roof Plus+ Phoenix West

Property: Red Roof Plus+ Phoenix West
Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Phoenix
#69 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Plus+ Phoenix West 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn

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