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“Great stay @ Red Roof Inn in Phoenix”

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Red Roof Plus+ Phoenix West
Ranked #66 of 174 Hotels in Phoenix
Reviewed November 28, 2012

The Stay we had at the Red roof Inn in Phoenix was great, When to Phoenix to see the Rams play the Cardinals, The evening attend at the Red Roof Inn, was Amanda, She helped us in every way possible, From printing out directions to the movie threater, to a nice place to eat, and sunrise donuts...and much more!!!

Room Tip: Clean nice room
  • Stayed: November 2012, traveled as a couple
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Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded December 6, 2012

Thank you so much for your review. Amanda is part of a committed team, and she was very appreciative of your comments. We are glad she was able to get you the information you needed. We do hope to see you the next time you are in Phoenix.

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Reviews (296)
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226 - 232 of 296 reviews

Reviewed November 9, 2012

I am on my 20th weekend in a row working out of town and staying at the Red Roof .Kim at the front desk has been very pleasant to work with every week I check in . Nice place and a joy to stay there. thank you.

  • Stayed: November 2012, traveled on business
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Thank pat f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded November 11, 2012

Thank you so much for taking the time to review our property. We greatly appreciate your kind words regarding Kim. We are glad she has been able to help you during your stay. We look forward to seeing you on your next visit.

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Reviewed November 1, 2012

This hotel was fine for a place to stay on a quick trip through Phoenix with a surprisingly reasonable rate. A few cosmetic changes could be made to make it more appealing, but it was decent, and very convenient. The staff was great, as well. There is no coffee pot in the room, nor is there a refrigerator or microwave. Coffee is available in the lobby area, however, and there is a McDonald's within easy walking distance.

  • Stayed: October 2012, traveled solo
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Thank panamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded November 11, 2012

We are very grateful for the time you took to review our hotel. We have Superior King and Deluxe double rooms that do include the microwave, mini-fridge and in room coffee. We would be happy to book you into one of those rooms the next time you come to Phoenix.

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Reviewed October 26, 2012 via mobile

My company put me up here for three nights, it was OK, nothing special.

The bath room walls around the tub were water damaged, some kind of pen mark on the wall near the bed ... One of the chairs was VERY stained, I stayed in room 121

Just coffee in the morning which I did not have any ... No breakfast available on site ... No fridge in room either (atleast for the cheapest standard room ... Maybe the suite does?) I walked over to the grocery store and bought some fruit and breakfast bars.

TV was funky, always had to go back to the main menu and scroll to what next channel you wanted, very frustrating!

  • Stayed: October 2012
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Thank DieselBenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded November 11, 2012

Thank you for your review. We corrected the issues you have mentioned. We do offer mini fridge and microwave in our Superior King and Deluxe rooms. We hope to see you again the next time you are in Phoenix.

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Reviewed October 20, 2012

Went to the Az. State Fair and stayed at this Red Roof for 2 nights. Boy did we pick a winner. Everything was above great. Kim at the front desk had all the answers we needed to get were we wanted to go. She is so friendly, helpful and a joy to be around, felt like Family. The other desk staff girl was also vey fun and helpful, sorry I didn't get her name. Room,location and service could not be beat for the price. All Non-smoking hotel a huge plus. Highly recommended. We go to Phoenix at least twice a year and this will be our new hotel to stay at. Thanks for a great stay. The New Red Car.

  • Stayed: October 2012, traveled as a couple
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Thank CherylRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded October 24, 2012

We shared your comments with Kim, and she is very grateful. Thank you so much for taking the time to share how your stay was with us. Guest feedback is vital. We are so glad that you enjoyed your stay with us and look forward to seeing you next time you are in Phoenix.

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Reviewed October 16, 2012

I don't know why this is only rated as a 2-star establishment. Our room was beautiful, clean, quiet, and comfortable. The service was excellent. All of our needs were met or exceeded. I have never gotten such an excellent deal on lodging before. We will stay at this same hotel every time we visit Phoenix from now on!

  • Stayed: October 2012, traveled as a couple
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Thank Chizzlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded October 24, 2012

We really appreciate you taking the time to review our hotel. We take great pride in keeping our rooms clean and comfortable. We are also very proud of our staff and how hard they work to maintain an excellent level of customer service. We’ve shared your review with all of them, and they were thrilled. We hope to see you again soon.

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Reviewed October 12, 2012

The rates was good the rooms are clean and the location was great. Kim at the front desk was very helpful with finding things for us to do..It would be nice to have a computer room but they do have free wifi. The parking lot was clean also. We checked in at midnight and there wasn't people walking around outside so I felt very safe. I would recommend this hotel great value for the money. Job well done.

  • Stayed: October 2012, traveled on business
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Thank Melvin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbishaw, General Manager at Red Roof Plus+ Phoenix West, responded to this reviewResponded October 23, 2012

Thank you so much for taking the time to review our hotel. Kim is a great asset to our hotel and we are very grateful to have her. We shared your comments with her, and she was most appreciative. We are glad to hear you had an enjoyable stay and hope to see you again soon.

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Additional Information about Red Roof Plus+ Phoenix West

Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Phoenix
#69 Business Hotel in Phoenix
Price Range: $60 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Plus+ Phoenix West 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn

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