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All reviewshonor systemfree laundrylaundry roomfull kitchenclean smellblack canyonfront deskwashers and dryersan extended stayover christmasstove topfrontage roaddesk areanice roompool and hot tubhotel chaingood size
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Reviewed February 16, 2013

I come to Phenix for work once a year and stay here for just over a week. The hotel rooms were updated last year and are very functional, clean, and include free wifi. You can choose a studio style room or a 1 bedroom. The staff here goes the extra mile and are very friendly! They have an amazing BBQ dinner for guests once a week. They have sundries and limited groceries in their laundry room, where you get $20 credit per week to spend. This year I was there over valentines day and each room had a small heart shaped box of chocolates waiting for us balanced on our room door handle. Many of the staff are the same people year after year (and they actually remember me), which I think speaks volumes to the hotel's loyalty, pride, and happy environment. Thanks again to the excellent staff at this location! See you next year!

Stayed: February 2013, traveled on business
2  Thank Oreg0nWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this reviewResponded February 19, 2013

Thank you so much for your amazing review! We are so glad that you enjoyed your time with us. I am so proud to hear that my staff took such great care of you and that all of our passion for what we do shows through in what we do! We greatly appreciate you taking the time to post your review and look forward to serving you again in the future!

Sincerely,
Alisha Tillotson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

We loved this hotel! Spacious rooms, washer and dryer on site (and free to use!), kitchenette in suite, this was affordable luxury. The staff was exceedingly nice and helpful, and the room was great! We stayed here over Christmas and loved it! The hotel has many amenities, and is located close to Tempe, Scottsdale, and Phoenix.

  • Stayed: December 2012, traveled as a couple
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1  Thank Miranda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012

I visit the Phoenix area (former resident) several times annually for appointments and social gatherings. Candlewood Suites has always been my first choice of hotel. The location is excellent for my needs. I love the kitchen facilities and laundry facilities. The room is spacious with plenty of room to work. The room is very quiet and the hotel is always spotless. The front desk staff is excellent and always remember me. I did not bring my dog this time, but when he accompanies me, he is most welcomed.

Room Tip: I prefer corner suites on the second or third floor
  • Stayed: December 2012, traveled on business
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2  Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

My Husband and I wanted a wonderful Anniversay vacation. We saw Candlewood Suites, as we were going one day to take care, of business. My Husband said that suite looks like a nice place to stay, for our vacation. Well we are so greatful to the Candlewood Suites Staff. They made our stay more then wonderful. The whole staff was so caring and they gave nice Anniversary wishes.

Steven at Guest Services was so nice to upgrade our Wedding Anniversary stay. The staff even place heart kisses a nice card and Sparkling White Grape Juice, in our room. My Husband and I have stay at so many Suites and Hotels but Candlewood Suites was the very best. Candlewood Suites was clean and the staff made us feel, at home.

I can't help but to list the staff names that made our stay so wonderful. First Steven thanks so much! Alisha,Susan,Lori,Kevin,Janine,Janis,Shirley...Jose,Letica,Norma,Maribel, and Lupe. I know this is, for the Travelers to review. To make there informed decisions, when selecting hotels. But I hope the staff, of Candlewood Suites see our warm Thanks and Appreciation.

Thanks again! Mr. & Mrs. Ronald & Royletta Smith <3

Room Tip: Higher floors the view is wonderful and the floors are quite.
  • Stayed: August 2012, traveled as a couple
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1  Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this reviewResponded September 10, 2012

Dear Rondald & Royletta,

Thank you SO MUCH for your wonderful review! We are so glad you enjoyed your time with us and look forward to serving you again in the future. I will make sure to show your review to the entire staff! Again...many thanks!

In Hospitality,
Alisha Tillotson
General Manager

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Reviewed August 21, 2012

My wife and I stayed here in August of 2012, it was 110 degrees F outside, however, our room was always cool and comfortable. The "thru the wall AC" unit ran most of the time. We booked a kitchenette and it came fully equiped with a dishwasher, full fridge and freezer, sink, micorwave, and countertop hot plate. Also all of the dishes and such were included. Laundry was available on site and they also provided a cafetiria type area with snacks and drinks you could purchase on the "honor basis" and fill out a card and drop it into the box. Great location for us adjacent to the Black Canyon Highway, road noise was not to bad at all. Overall, the room was perfectly adequate, clean, and fairly spacious. We did not use the swimming pool or hot tub. We accidentally left some clothing behind in our room, the staff saved it for us, bagged it, tagged it and entered it into the log book. We returned to PHX two(2) weeks later and retrieved our clothes. Thank-you to all the staff there, they were fantastic and we would stay there again. Please remember, that your expectations, may be different than ours, this hotel is older, and does show it's age a bit, however, our stay was great.

Room Tip: request a room away from the Black Canyon Highway, and you will be fine....we were :)
  • Stayed: August 2012, traveled as a couple
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Thank travelmaniac69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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