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All reviewshonor systemfree laundryfull size fridgelaundry roomclean smellblack canyonfront deskwashers and dryersan extended staystove topover christmasfrontage roadsmall kitchendesk areanice roomhotel chainpool and hot tub
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120 - 125 of 151 reviews
Reviewed March 19, 2012

This extended stay hotel provides exactly what it advertises, a convenient and comfortable place to stay. The whole hotel has just been renovated. The kitchen is new and fully stocked with utinsels for two. The bathroom has been revamped and is spacious for an extended stay. The mattress is new and was reasonably comfortable. We found the staff very friendly and helpful. As always with Candlewood the cupboard provided a clean place to pick up snacks and sundries we had forgotten as well as to do laundry. We found the interior corridors tp be a security bonus.
An additional bonus is a great seafood restaurant within walking distance.

Room Tip: Higher floors are quieter. Try to get a room away from I-17.
  • Stayed: March 2012, traveled as a couple
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2012

Whenever I travel I always look for a Candlewood Suites first. I have never had a bad experience.

  • Stayed: March 2012, traveled with friends
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Thank 1NascarFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

We paid top $ 150 night for four nights but it was high season. Able to enjoy smoking suite with really nice space. Full kitchen with all the basics. Seperate bedroom so I can sleep In!!
Small living room that enabled us to have two friends to visit. Modern size bath with my favorite- shelves to put all our bath stuff. Checked in on Sunday and clerk was one of the best I have ever dealt with. Helped us to find several places we wanted to go. There is adequate gym and decent pool .I even enjoyed seeing others dogs as I was missing mine.
My only complaint we had to leave and go other place our last night in town as they were booked!

  • Stayed: February 2012, traveled with family
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Thank Corvette87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2012

My husband and I only needed to stay in Phx for one night, but the room and hotel were so nice I wish we could have stayed longer! They are just completing a huge remodel, and we were the first to stay in our room. We were very impressed with the kitchen area and bathroom, and the bed was very comfy. Loved the "hotel cupboard" which had meals as well as snacks that you purchased on the honor system, and we notied that the new large laundry was free. Everyone was very friendly and helpful! Would definitely recommend to anyone for any stay length/need.

  • Stayed: January 2012, traveled on business
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2  Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this reviewResponded January 25, 2012

Thank you Carol for your wonderful feedback on your recent stay with us!
We look forward to serving you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2011

Recently stayed for two days at Candlewood Suites for a business trip. The room was about what you expect. The only real complaints were that the AC unit exuded a cigarette smell (easily cured with a Lysol spray) and some of the television channels were pretty fuzzy. My partner said his TV only received a few channels clearly, but he didn't really watch much. The bathroom floor could use a cleaning with bleach.
The hotel as a whole is clean, has an honor-system "Cupboard" with snacks, frozen dinners, and drinks that is combined with a free laundry (accesible with the room card), a pool and hot tub, and an exercise room.
The location is a bit of a problem as it is on the I17 frontage road. This means that north is the only direction you can go when leaving. To go south, you have to go north and back to the southbound side. The "Enter" sign is small and is obscured by landscaping shrubs until you are just at it. However, the hotel has access to the biking trail of a city park, which means that taking a walk for exercise or fresh air is just a matter of walking through the pool area and out a gate.
Aside from traffic noise from the Interstate, it was pretty quiet. There are signs up all over announcing a renovation project scheduled to start in December 2011. The kitchenette was clean and had just about everything you might need in this sort of room.
Comparing Candlewood to the business suites just south of it, Candlewood is the much better choice.

  • Stayed: November 2011, traveled on business
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2  Thank Jster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this reviewResponded January 25, 2012

Thank you so much for your feedback. We appreciate you bringing the smoke smell issue to our attention, we will be sure to address this issue immediately! Also, once our renovation is complete this month we will be receiving all new flat screen TVs with HD, so this should resolve our fuzzy TV issue.

We greatly appreciate you taking the time to post your comments and hope we get the opportunity to serve you again in the future!

Sincerely,
Alisha Tillotson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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