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“Back on track” 5 of 5 stars
Review of Embassy Suites by Hilton Phoenix-Scottsdale

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Embassy Suites by Hilton Phoenix-Scottsdale
Ranked #16 of 177 Hotels in Phoenix
Certificate of Excellence
Arlington Heights, Illinois
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Back on track”
5 of 5 stars Reviewed January 9, 2013

They outdid themselves this time. Amazing chef--if you order a six ounce piece of fish, you'll get twelve. Order ten buffalo wings and they'll bring you twenty. Front desk service is the best I have ever seen. And the location, with its walking paths for miles around the golf course and creek, are amazing.

Stayed January 2013, traveled on business
Helpful?
1 Thank bgandl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, June 3, 2013
Thaks so much for your great comments! I will be sure to let our Chef and Front Office team know how well they did. Hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,025 reviews from our community

Traveler rating
    516
    331
    115
    43
    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
minnesota
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 25, 2012

Very large guest rooms, some with beautiful views of Stonecreek GC and Camelback mountain.Great staff at front desk and the mgrs reception and breakfast. The cook was especially friendly. No dining in short walking distance but shuttle will take you to several options.Also close to shopping mall. Pool is average.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chubmasterp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, November 17, 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maricopa, Arizona
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 20, 2012

The location is good. Mall, stores and restaurants nearby. Hotel kept clean and service was great. My room was clean and fresh. Nice layout with everything I needed in the room. The free breakfast and manager reception is a plus. I would stay here again.

Room Tip: Try to get a room facing the golf and pool area. The view is better than the front.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, November 17, 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 15, 2012

This hotel is what you expect from an Embassy... with one twist the atrium is realy out side! Very nice hotel. Might be my favorite place to stay in the north part of Phoenix/ Scottsdale, The rooms were quite and the check in team were delightful. My second time to stay here and will be back. Dont forget the cook to order breakfast (free)

Room Tip: Ask for the golf course side.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TMichaelJohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, November 17, 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kailua, Hawaii
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 5, 2012

Location of Hotel was near Mtg place, very convienient to surrounding area and resturants. Very easy to get on and off the freeway. Shopping center located 2 minutes away. The lounge was convienient to do some last minute work and the free wireless was great.

Room Tip: Get one overlooking the golf course.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank BigNom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, November 17, 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 4, 2012

Embassy Suites Scottsdale (Paradise Village Parkway) 2/10/12 to 13/10/12
This is our third year of staying at the Embassy Suites Scottsdale for our winter break. We return because of the location, it is easy to find from the airport and takes about 15 to20 minutes’ drive. It is not near Scottsdale old town. It is located near a large shopping mall at Paradise Village Parkway and we find it convenient.
There are many eating and drinking options in walking distance, even an Indian restaurant/takeaway and a Cold Stone ice cream store is nearby. Supermarkets are a couple of minutes by car. Carefree and Cave Creek are nice towns to visit and the route is a cactus scenic drive.
The Embassy suites has a wonderful setting overlooking Stone Creek golf course and mountains and is a lovely position to see the sun rise and set in the evening.
The rooms are spacious and clean, good bedding, nice towels and plenty of them. Although the air conditioning is a little noisy at times, it is certainly effective.
The free breakfast is good and the egg/ omelette ordering station is well run. It would be nice to see some variation on the cakes each day, perhaps some pastries as it is a little repetitive when you stay for 10 days.
On this visit we noticed some areas that are becoming tired and need maintenance or replacing. The bar takes a lot of traffic and some of the chairs are starting to show some wear and need refreshing. The pool area was in need of some attention, in that some of the railings are rusting at the base and the fountain area needs a good clean. Whilst we were there a man was taking pictures of some of the rust areas so hopefully the intention is to resolve these issues soon. One thing that was disappointing was picking up ripped pool towels; I think the laundry staff should throw some of them because they are past their best, customers do not want to use ripped towels.
We continue to enjoy our stays at the Embassy Suites because it is an excellent location and overall a good hotel. The hotel is well managed and the staff are pleasant and helpful.
Just in case the Embassy suites read this review – Please can you add a slow close spring or something to stop the pool gate banging as people leave it to slam behind them, so pool snoozing is limited.

Room Tip: The two bedroom rooms have a great view across the golf couse, but if just two are travelling we lik...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MarcoPoloUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, November 17, 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 26, 2012

Nice hotel and okay location. Rooms are big and clean. Ask for room over looking the golf course or pool these are much better than looking at the parking lot. Staff was excellent as was the managers reception. Breakfast was excellent.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jpc0398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, November 17, 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Property: Embassy Suites by Hilton Phoenix-Scottsdale
Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Official Description (provided by the hotel):
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale

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