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“Very central and very good”

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SpringHill Suites Phoenix Downtown
Ranked #34 of 174 Hotels in Phoenix
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Very central and very good”
Reviewed March 5, 2014

If you are visiting Phoenix Arizona this hotel will offer you a lot:
- Very central to the Downtown.
- Big, new and very nice rooms.
- Free breakfast with lots of choice.
- Free transportation to Sky Harbour Airport.

AND with hotel-coupons you get a fab price for the stay

Room Tip: Take a room on the upper floors.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    116
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    41
    9
    4
See reviews for
84
53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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English first
El Paso, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 1, 2014

We were kind skeptical about staying in a hotel so close to downtown but I am so happy we did! The hotel was very clean and the staff was wonderful. My nine year old is a very picky eater and she actually had 2 servings for breakfast. I would definitely recommend this hotel! Its also in walking distance to many awesome places downtown. Our favorite is the Hard Rock Café! Thank you Marriott Springhill Suites for the great hospitality you all provide for out of towners:)

Room Tip: The 5th floor is wonderful!
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lulu l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cave Creek, Arizona
Level Contributor
152 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 28, 2014

We live in the north valley, but my wife had a 2 day national meeting at the Sheraton. Sheraton was booked and over $200/night. So I was looking to burn some Marriott points - looked at the Renaissance which was booked. Then I saw there was a Springhill Suites downtown & under 1 mile from the Sheraton - didn't know it existed.

I'm a Platinum Marriott member, so I stay at all the brands and this one is updated. I like the fact the Springhill has separate rooms with bed, couch & work desk. Mini fridge and microwave in rooms as well. And one more novelty - FREE PARKING!!! Now that is unheard of amongst the other big name hotels downtown where you either pay for valet or you pay to park your own car.

The hotel is not in the middle of downtown - kind of on the outskirt, but within walking distance to Chase Field, US Airways Center, Convention Center, etc... Heritage Square is around the corner and offers some restaurants - Nobuo, Rose & Crown, Pizzeria Bianco.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PirateEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen, Colorado
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 6, 2014 via mobile

The room was clean and well thought out. A microwave refrigerator two little tables that allows you eat or work. Nice Desk area.

Breakfast included and parking.

Mold on shower ceiling. New carpet. Fresh paint. Old Bathroom tub and fixtures.

Good Fitness Center, pool okay, small.

Pillows were poor not good at all.

Don't get a room on the street side. If your window is open it is noisy if you have the air conditioner on that is very noisy as well.

Close to downtown convention centers.

Service disabled friendly.

Stayed February 2014, traveled on business
Helpful?
2 Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Level Contributor
84 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed January 31, 2014

This SpringHill suites must be in between refreshes. The rooms are nice, clean with updated soft products like pillows, covers, etc... but the hard products need an overall. The common areas have the same issue the newer better product but presented in a setting that needs an update.

The staff is friendly and helpful, and were kind enough to suggest locations for a late dinner in the ghost-town that is downtown Phoenix at night -- don't be concerned by the walk towards downtown -- its well lighted.

Internet was awful, they claimed a full house, but you really have to plan for a hotel to be full, otherwise why are you in the the hoteling business?

Next time I will try to stay at a different Marriott property in town.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fryfrye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 27, 2014

I spent three weeks at this hotel and would say that it was an overall pleasant experience. The room was standard with a king-size bed. This hotel is a good choice for anyone spending more than a few days in Phoenix given its central location and because the room comes with a refrigerator, microwave, and extra sink; all of which give more the feeling of a studio apartment versus a normal hotel room (at least in terms of amenities). Unfortunately, the internet connectivity was terrible and hindered my ability to work from the room. This may have been due to being on an upper floor at the end of the hall, but working with near dial-up speed is something that shouldn't be an issue anywhere in 2014. A small breakfast bar is included with the stay, but don't expect a full buffet line. There are two hot dishes (usually eggs and bacon or sausage) and a mix of fruits, coffee, and juices, which is enough to jump start the day. The staff were very friendly and outgoing, which is one of the reasons I enjoy staying at Marriott-branded hotels. The décor is slightly outdated, but the hotel does serve all practical purposes very well.

Room Tip: There doesn't seem to be much of a difference between rooms and floors, but the elevators are ve...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FedericoDa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
134 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 25, 2014

We stayed for four nights at this property. The front desk staff were wonderful especially the gentlemen present when we checked in. Our room was very large and comfortable. The cleaning staff missed some of the amenities each day. One day, one of the elevators was not working. The worst part was the breakfast. When the hotel is crowded, you are fighting for space and a place to sit at the breakfast bar. After a few days, when most of the people had gone, breakfast was fine--not great--but ok. The pool and hot tub were pleasant with no one using them in the winter in spite of comfortable temperatures. This property is an easy walk into downtown where there are some great restaurants.

Room Tip: The upper floors have very nice views.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MMM54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Phoenix Downtown

Property: SpringHill Suites Phoenix Downtown
Address: 802 E van Buren St, Phoenix, AZ 85006-3366
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Phoenix
#41 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Phoenix Downtown 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Downtown Hotel Phoenix
Phoenix Springhill Suites

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