We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“review of springhill suites downtown, phoenix” 3 of 5 bubbles
Review of SpringHill Suites Phoenix Downtown

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
SpringHill Suites Phoenix Downtown
Ranked #36 of 173 Hotels in Phoenix
Certificate of Excellence
Erie, Pennsylvania
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“review of springhill suites downtown, phoenix”
3 of 5 bubbles Reviewed March 5, 2013

We stayed at the SpringHill Suites in downtown Phoenix. The building, lobby was nice. The rooms were a nice size mini suite , very comfortible and clean. The staff was very friendly and nice . The morning breakfast was just okay. There was no toast, the eggs or whatever they were suppose to be were awful and the turkey saugage was slimy. The pool outside needs help, I would expect it to sparkle and it did not and the worst was the spa it was green!!!! It needed scrubbed to get the algea off. I could smell no chlorine . MArriott, that was not up to your standards. I would probably never stay there again, and for someone else looking for that price range, try the Hampton . Sorry Springhill Suites

Room Tip: We were on the 6th floor and it was nice
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Grace T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

298 reviews from our community

Traveler rating
    112
    133
    40
    9
    4
See reviews for
79
52
25
114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Rigby, Idaho
Level Contributor
292 reviews
277 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed January 10, 2013

I enjoy the Springhill Suites properties when I travel for business. The rooms are smart and comfortable, breakfast and internet are free of charge, and the hotels are generally in good shape. This hotel is situated at the edge of Phoenix's central business district, with easy access to I-10 or I-17. The location is good, but you will probably pay a premium for its central location compared to other hotels further out. The hotel is beginning to show some wear and tear, but it is a clean property. Breakfast was a very average, typical Springhill Suites with breads, cereals, oatmeal, waffles, and a few hot items.

Stayed January 2013, traveled on business
Helpful?
1 Thank ajnuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
328 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed December 8, 2012

Convenient location at a moderate price. Includes breakfast. The good news it is free. It is not much. Towels are thin. Air conditioner is noisy. Rooms are very generous in size. Two flat screens. Free internet; good connection. Refrigerator, microwave, desk.If you need a generous space for a business trip. Pool and Jacuzzi were nice. Exercise room is not much but I was the only one there.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SoCalTraveler91356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

We were in Phoenix for only one night, but this place was close to the airport and near the center of town. There is a free shuttle to the downtown area every hour and free shuttle to the airport. IT operates on a first come, first serve basis. Internet is free. The rooms are moderately sized, but clean and comfortable. We had a car so it was easy and free to park. The service at the front desk was great and the breakfast was varied and ample. I think Springhill Suites is a safe bet anywhere you travel. They are very accommodating and the prices are very reasonable.

Room Tip: Get a room on the second floor so there's not too many people walking by
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boothbay, Maine
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed October 10, 2012

I recently stayed at this hotel for four nights. There is a lot to like about this property! It is easier to just list the good features and there are no bad features that I can think of. What I liked about the hotel:
1) Proximity to the airport and a free airport shuttle! It was less than 15 minutes to and from the airport with a very courteous shuttle driver. (Thank you, Chris!)
2) Restaurants in walking distance! I had been told that downtown Phoenix is far from a vibrant city at night and there is no place to go. But the Arizona Center, with a block of restaurants with a good variety of dining options was two city blocks away from the hotel, and a short, pleasant walk. I sat outside at "My Big Fat Greek Restaurant" and had a great dinner, overlooking a park with fountains and light on the trees.
3) Free shuttle service to Banner Good Samaritan Hospital, one mile away. I attended a meeting there and it was really easy to get back and forth.
4) Clean, quiet rooms - The hallways smell nice, the beds are comfortable and the rooms have a mini kitchen with fridge, microwave and coffee maker, plus a pull out couch.
I have stayed at other SpringHill properties with larger rooms. There were some tight spots with furniture that sticks out so far that you have to be careful on your way to the bathroom in the two-bed rooms! There are two flat screen T.V.s in the room, one in the bedroom and one in the "living" space, but they are virtually side by side!
5) No problem with traffic or pedestrian noise, no rowdy guests in the hallways, and a great night's sleep!
6) Affordable! I was able to get a rate of $129 with the Banner Medical Center connectio, not sure what other bargain rates may be available.

There was a small pool area, but I did not try it. I could see the pool from my room and while far from a resort pool, it was fine for a downtown hotel. At least the hotel has one! The free breakfast was typical, not special. The scrambled eggs were spongey.

There is no bar or full food service and no "manager's happy hour" that offers libations in the evening, but with a fridge in the room it is BYOB!

I would recommend this hotel and would stay here again

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Travelswithlabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 7, 2012

I've got a couple of choices in Marriott properties that are close to the Exit Certified office where I teach when I go to Phoenix. I chose the <a href="http://www.marriott.com/hotels/travel/phxdt-springhill-suites-phoenix-downtown/" target="_blank">SpringHill Suites Phoenix Downtown</a> last year (my first trip to Phoenix), and it worked out, so I went back.

This SpringHill Suites is pretty much like every other one. Internet connectivity was weak on the sixth floor, though. I don't remember the connection being this poor on the trip last year. Otherwise, service good-front desk staff, excellent, housekeeping did fine. Breakfast was weak-their idea of eggs are those patty-things you put on an egg mcmuffin. Turkey sausage and Canadian bacon are weak meat choices. Not that I really care that much, honestly. I can grab a bowl of cereal and a coffee, then stop someplace for a proper breakfast sandwich on the way to the office.

The SpringHill Suites is located on 7th Street and Van Buren, and the office is at 1st Avenue and Adams, which makes for a ten-block walk. That's exactly what I want, because I don't have to rent a car. The hotel has a shuttle to/from the airport, and Phoenix has good public transit if I want to get adventurous. The proximity to decent dining options, such as Pizzeria Bianco, The Rose and Crown, and the restaurants in Arizona Center all add up to a good location.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank YatPundit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 6, 2012

My wife and daughter took me to Phoenix for my birthday to see a Diamondback game. We chose SpringHill Suites because of its close proximity to Chase Field. It is within walking distance. The state was fantastic the breakfast was very good however the areas very small with everybody trying to eat at the same time. I believe that our next trip to Phoenix will be with a stay at that hotel. We really enjoyed it.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Art M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Phoenix hotels
0.3 mi away
Holiday Inn Express Phoenix Downtown
0.4 mi away
Sheraton Grand Phoenix
Sheraton Grand Phoenix
#21 of 173 in Phoenix
4.5 of 5 bubbles 1,534 reviews
0.6 mi away
Renaissance Phoenix Downtown Hotel
Show Prices
Show Prices
Show Prices
1.0 mi away
Americas Best Value Inn - Downtown Phoenix
0.5 mi away
Hyatt Regency Phoenix
Hyatt Regency Phoenix
#29 of 173 in Phoenix
4.0 of 5 bubbles 1,747 reviews
0.6 mi away
Westin Phoenix Downtown
Westin Phoenix Downtown
#5 of 173 in Phoenix
4.5 of 5 bubbles 777 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Phoenix Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Phoenix Downtown

Property: SpringHill Suites Phoenix Downtown
Address: 802 E van Buren St, Phoenix, AZ 85006-3366
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Romantic Hotel in Phoenix
#42 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Phoenix Downtown 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Booking.com so you can book your SpringHill Suites Phoenix Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Phoenix Downtown Hotel Phoenix
Phoenix Springhill Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing